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AI-driven frontline operations will require companies to develop new capabilities that augment their current approach. Previously we explored how Asset Visibility delivers a complete, real-time view of the entire frontline environment, critical to provide AI models with knowledge of the current situation.
The Wall Street Journal recently recognized Zebra Technologies as a global Top 10 company for AI Readiness. Earning a spot next to major tech innovators validates our strategic focus on AI for the frontline of business.
A striking paradox is unfolding in boardrooms worldwide. Companies are investing heavily in AI, yet a recent Hoover Institution study found over 80% of them report no meaningful productivity impact.
In today's fast-paced digital economy, the frontline of business pulses with activity.
When we work together with our partners, colleagues, and technology experts, we feel a powerful sense of community and shared purpose.
April 2026 marks 10 years of Zebra’s award-winning PartnerConnect programme. The anniversary comes at a pivotal moment for the channel, not least with AI turning more frontline tasks into intelligent operations performed and overseen by an increasingly informed and connected frontline workforce.
I recently returned from Orlando where the energy at our Channel Partner Summit was undeniable. Spending time with our partners is always a highlight for me, but this year felt different.
In the next edition of our Winning Together blog series, I want to talk about how one of the best parts of my role as CMO of Zebra is the opportunity to talk with our customers and partners. The early part of the year is a great time to gather with them in person at trade shows like NRF and our Channel Partner Summits.
The most critical part of any package’s journey is the final 50 feet. It’s a moment filled with anticipation for the recipient, but also potential anxiety.
If you attended the National Retail Federation (NRF) Big Show this year, you might have seen a few eye-catching cars navigating the busy streets of New York, wrapped in the iconic Zebra stripes and featuring our name alongside our latest acquisition, Elo.
Discover how hospitals are navigating the complex landscape of artificial intelligence in “Are Hospitals Taking a Gamble on AI? Part One” by Lorna Hopkin, Marketing Lead, Healthcare EMEA at Zebra Technologies. Set against the backdrop of the HIMSS 2025 conference in Las Vegas, the article explores the role of AI in healthcare, from streamlining administrative tasks to enhancing clinical practices like radiology and patient predictions. Dive into discussions on AI governance, digital maturity, and the challenges and opportunities AI presents in transforming healthcare efficiency. Stay tuned for part two, which delves deeper into overcoming data and connectivity hurdles.
Today is an important day for Zebra as the company unveils its brand refresh. While our logo hasn’t changed, our new brand platform, “Better Every Day” represents a strategic evolution and tighter alignment with modern technology trends which recognize the impact that automation and AI are having on frontline workflows.
Explore the transformative role of AI in healthcare in “Are Hospitals Taking a Gamble on AI? Part Two” by Lorna Hopkin, Marketing Lead at Zebra Technologies. Discover how AI is enhancing triage processes, optimizing patient wait times, and supporting healthcare professionals with intuitive tools. This insightful article delves into AI’s ethical considerations, data challenges, and the importance of patient-centered care. Learn why investing in AI isn’t a gamble but a strategic move towards a smarter, more efficient healthcare system. Join the conversation on AI’s potential to revolutionize patient outcomes and healthcare delivery.
Unlock the full potential of AI in your business operations by integrating automated data capture. Discover how tools like RFID tags, barcodes, and environmental sensors can provide AI with the comprehensive data it needs to make smart decisions, spot patterns, and enhance efficiency. Ensure real-time visibility and seamless data access to empower AI-driven insights and streamline your operations. Learn from Andy Zosel’s expert insights in this latest Forbes Technology Council article on leveraging AI and data capture for superior business intelligence.
That depends on how you want to use your system and who you want to be able to operate and maintain it.
Discover how AI can streamline your software testing processes while understanding the potential risks it may introduce to your business. Learn the essential steps to ensure trust in your testing results and maintain the software’s performance and objectivity. Optimize your testing strategies with a balanced approach to leveraging AI effectively and safely.
As a communications strategist, I live for a great story. I recently had the distinct pleasure of hearing five incredible ones during a special CRN Women of the Channel podcast.
Should you bring in a partner to help you research, design, or implement business technology? Or should you handle everything in house? Larry Walsh, CEO, Chief Analyst & Founder of Channelnomics, explains exactly how resellers, systems integrators, and service providers can help you most effectively translate concepts of how you want things to work into reality.
The world is changing fast, and so is your frontline. Whether you’re in retail, manufacturing, transportation and logistics (T&L), or healthcare, you’ve likely felt the pressure to do more with less.
How can you ensure that perishable items, such as fresh foods, beverages, and pharmaceuticals, carried in refrigerated “reefer” containers, maintain the correct temperatures throughout their journeys?
In the dynamic world of frontline operations, the spotlight has been on optimizing workflows through Asset Visibility, a critical pillar of operational intelligence discussed in my previous blog post.
If you’ve ever managed a team on the frontline, whether in a warehouse, a hospital, or a retail store, you know how challenging the work can be.
As the backbone of retail, healthcare, manufacturing, and transportation and logistics (T&L) businesses, frontline workers drive results. Yet, according to Korn Ferry, a new study reveals that more than three-quarters (77%) of these workers believe senior leaders fail to understand their daily challenges.
As business leaders, we constantly look for ways to streamline operations, empower teams, and deliver better results. If you’ve ever wondered how AI could make your frontline team’s workday smoother, more efficient, and maybe even a little less stressful, the Frontline AI Summit offered some exciting answers. Hosted by Zebra Technologies, this event brought together some of the sharpest minds in the industry to talk about how AI is already transforming operations and what’s next.
I am drawn to extraordinary people. People that do things above and beyond the call of duty. My friendship group comprises sports champions, business entrepreneurs and adventurers. Intelligent, confident people that excel in a multitude of outlets, and rarely follow the norm. Which is why I felt so at home. I was surrounded by a room full of people I felt in awe of. Not sports heroes or boardroom execs but people that show up every day and make the world a better place. People that deal with the deprived, those with complex health issues - physical and mental. They operate calmly in situations that would fill me with fear. The most unsung of heroes. Community nurses.
I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.
Hello, everyone! I’m Kassaundra McKnight-Young, Zebra Technologies’ Chief Nursing Informatics Officer (CNIO), and I’m thrilled to introduce Conversations with a CNIO, a podcast dedicated to exploring the intersection of healthcare and technology.
In part one of the series, I shared my experience attending Zebra’s inaugural RFID Forum in Prague. As we continue our journey through our first-ever RFID Forum, it’s evident that RFID is not just a buzzword but a pivotal technology driving tangible change across industries.
The food wasted annually – the ~1.3 billion tons of food that ends up in the landfill – contains enough calories to feed approximately three billion people for a year! So, why is even a single person experiencing food insecurity or hunger right now? There is clearly enough food being produced to feed everyone on the planet today and then some. In this blog post, Leo Lowy takes a closer look at the root causes of food waste and loss as well as the technology tools that could be applied right now to stop food waste in its tracks at a global level. Read his recommendations.
If you used machine vision years ago, you may be hesitant to go there again. But modern AI-based systems are giving many manufacturers and warehouse operators significant competitive advantages. Here’s how.
If you're planning to use machine vision to assist with quality control or automate other visual inspections, there are some things you need to account for when designing your system. In the latest episode of the Industrial Automation Insider podcast, two engineers from Tri-Phase Automation explain what you should think about when spec'ing out your vision system to avoid headaches later on and make sure you get the results (and return on investment) you want.
If you want to know exactly where your Zebra Android mobile devices are within your facilities, the you'll want to find out how the 802.11mc fine time measurement (FTM) locating feature works. You'll also want to turn it on across your Wi-Fi network and Zebra devices. (There's no extra cost.) Learn more.
If you're a healthcare provider or administrator who wants to reduce the shocks and stress felt when the world seems to shatter - or just simply grows bigger - you need to make one simple change today then repeat tomorrow. Don't wait "for the money to come in" or a policy push to make the changes needed to improve care capacity or quality. The team at Hull University Hospital didn't. It took a pragmatic approach to modernization and has made great progress with Scan4Safety and strategic RFID implementations in a short period of time. So, if you're not sure what to do first (or next), the story and advice shared in this blog post might help you get the answers you need...or at least know the right questions to ask of the right people.
Do you know exactly when, where and why losses are happening within your operations? If not, it will be hard to figure out how to prevent them, fix inventory distortion, and eliminate friction within your operations. So, let’s talk about loss detection.
What can different wireless and location technologies really do? What can they not? If you want truth and transparency, read this blog post. It sheds light on some eye-opening facts.
There is so much that can be done on planes, in airports, and on the tarmac to make the air travel experience so much smoother. Fortunately, it sounds like some very smart tech upgrades are going to be made by airlines to improve the passenger experience amidst competing priorities and regulatory pressures. Find out what will likely be changing soon (and what changes are already starting to land).
If you’re only thinking about which mobile applications you need to develop or download to support workers, they may not be getting what they really need to be effective at their jobs. That's one of the reasons why you need to put more thought into your software decisions. Find out the other reasons why you need to look closer at the software you're running across your operations.
Curious about Zebra's AI practices? Want to confirm we're acting responsibly and making decisions with your best interests in mind? This is how we’re working to build trust in our systems and help protect your interests when using any Zebra technology solutions that leverage AI.
AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking “solutions” you’re struggling with today.) Find out how voice-command automation differs from the other ways your frontline workers are using voice technology today.
Shoppers expect the same things from retailers they always have, including convenience and quality. But it’s seemingly more difficult for retailers to deliver those things now. Why is that? And what can they do to fix it? Here's one retail strategist's perspective.
Zebra's Senior Director of AI and Advanced Technologies, Stuart Hubbard, sat down with inspired software engineer Saliha Demir to find out what she has learned – and once misunderstood – about AI. Her early AI experiences are certainly a wake-up call to us all. Listen to this…
Technology has enabled new forms of cultural expression and connectivity on a global scale, profoundly influencing and preserving Black culture. It has also empowered Black creators, including engineers, to elevate their art. Here’s how.
According to two home health specialists, AI may not be what home health providers really need right now. It all depends on what type of basic mobile technology capabilities they have – and most providers are lacking the basics. Find out what issues home health providers are having with their current technology and how you may be able to easily fix it (so that you can start looking seriously at AI tools).
There are many things happening behind the scenes from a security and performance perspective that requires intervention (and likely an upgrade) right now if you're front-line workers are using older Android mobile devices. Find out which Android devices are affected and how their continued use could impact your business.
Technology, like medicine, is only effective if the right formula/dose is prescribed and “taken as directed.” Here are the three habits you need to adopt now if you want to avoid the side effects of “wrong” technology decisions and ultimately get relief from the "triple squeeze" choking your business.
You can’t just bolt on AI and expect things to get better. If you don’t take these steps first, AI use will only add to your care team’s workload, detract from patient care, and multiply your IT spend.
The traditional 1D barcode scanner isn’t going to help you see and intervene when losses occur at the point of sale (POS). Nor will it reduce the number of interventions required by retail store associates or restaurant workers. But retail leader Mark Thomson has seen something that will. He explains in his latest blog post.
Security-minded solution architects from Google Cloud and Qualcomm explain how far you’re going to have to go – and the lengths to which they’re going – to help protect your organization’s data.
They say there’s two sides to every story. Well, now there’s at least two viable machine vision solutions to every problem when you invite both seasoned and early career vision system engineers to the table, and that’s making it easier to see the right path forward. These two engineers (from different generations) explain why.
Many frontline jobs have become harder to do over the last decade. That’s why we have further accelerated our innovative approach at Zebra since making our largest acquisition 10 years ago. We want to create new ways of working to help make frontline jobs more efficient, impactful, and fulfilling. Learn more about how we're driving advancements that help frontline workers.
AI must fail over and over to succeed. But there are several mistakes you want to avoid making when teaching an AI-driven application how to look for anomalies on a product, component, or label using deep learning.
Do you dread the day you have to migrate to a new Android OS? Are you delaying the move to Android 14 because you fear it will be too much work? According to one solution architect, doing these things should help reduce your anxiety. They may even prompt you to get excited about migrating applications to A14 (or whichever OS is next for you) rather than dreading or delaying it and paying the price.
Though AI can work more quickly than people can in some cases, it still takes its cues from us. That's why you always need to keep a human in the loop. But that’s not the only reason why you shouldn’t let an AI work completely independently. Zebra's Senior Director of AI and Advanced Technologies sits down with the Interim CEO of Humans in the Loop to talk more about why human oversight will always be needed with AI systems and if there’s ever a time an AI system can be left to work autonomously.
Bob Bova, President and CEO of AccuspeechMobile, sits down with Andre Luecht, Global Strategy Lead for Transport, Logistics, and Warehouse at Zebra, to provide his honest take on why you may be struggling with your voice technology.
Should you be using AI to inform decisions or drive action in the warehouse? If so, where and how? Mark Butler, Global Partner Manager at Zebra, consulted with two experts from Körber Supply Chain to get you all the info you need to make the right decision for your people, processes, and profit targets.
What do you think about on-device AI? Is it all hype or will it prove helpful to frontline workers? Zebra CTO Tom Bianculli sat down with Art Miller from Qualcomm and Rouzbeh Aminpour from Google Cloud in this new podcast episode to break down the benefits of this new approach to AI so you can decide for yourself.
There’s both an art and a science to forecasting, especially when trying to achieve the “right” level of inventory. That’s why you need both people and AIs contributing to your fact-gathering and decision-making. Find out how you can get them to work better together.
Responsible AI development, training, testing, and use require ongoing engagement and foundational practices to ensure long-term success and ethical implementation. Here is what you need to do to get started, whether you're an AI model developer, tester, or user.
It's Deanna's Self's (new) job to steer Zebra’s Global Supply Chain and Repair Operations toward an innovative digital future. More specifically, she will be looking for ways to bridge technology and business in a way that benefits our customers, partners, and employees. But what does that mean in actionable terms? She explains in her latest blog post.
Consumers and retail associates who participated in Zebra's 16th Annual Global Shopper Study hope AI will change the retail experience, and top AI engineers think gen AI will change the retail experience. But how? That's what Zebra's EMEA Retail Industry Leader, Mark Thomson, and Zebra's Senior Director of AI and Advanced Applications, Stuart Hubbard, share in this latest blog post, which includes a very candid video chat about where the greatest potential for gen AI is proving to be in retail right now.
Some say now’s the time to take the road less traveled. We say it’s now or never. If you keep doing the same things you’ve always done, especially if you’ve typically avoided AI, you’re going to keep feeling the grind.
Optimizing operations and enhancing customer service can be easy if you’re using the right key performance indicators (KPIs) to assess schedule quality in workforce management software. But how can you be certain you’re using the right KPIs?
While every retailer must respond to inflation, upward wage pressure, and more, you have a unique opportunity to stand out amongst the competition and win customers for life. Here’s what you need to do.
Google and Zebra are pulling out all the stops around mobility (and AI and AR) so you and your employees can source the info needed to more confidently do your jobs and secure more wins. Hear what’s unfolding.
There’s a (data) science to AI. If you can understand the basics, you’ll recognize whether AI will solve your problems—or create unwelcome ones. Two AI experts explain.
Between the expanding capabilities of machine vision systems, maturity of deep learning OCR, and modularity of industrial automation systems, you have an opportunity to de-risk your operations and meet SLAs with ease.
If you’re wondering, “How is deep learning already at work in the real world (i.e., my world)?” or “How could deep learning help me work in new, more efficient ways?” then you’ve come to the right place. This blog post serves as a primer to deep learning, explaining what it really is, how it works, and how you can make it work for your business for inspections, quality control and more.
The RFID tag is not the next evolution of the barcode. It is technology you should treat as complementary to barcodes. Here’s why.
There are many advantages to test automation – and to giving your human testers AI tools to assist with exploratory and performance testing. Here are the proven ones.
Two AI experts attempt to demystify the science behind AI while explaining why AI may – or may not – be the right technology tool for your business.
A manufacturing veteran agrees, adding that you need to start thinking about IT/OT convergence differently as well. You must create more synergies among people and machines, and that requires a new strategy.
The more mainstream AI becomes in business, the more important it becomes for developers and engineers to adopt best practices – and for technology buyers and IT managers to understand those practices. So, we asked an AI expert to share the practices he and his team use to bring AI into production, including the use of ML Ops.
How long will humans outnumber the machine workforce? And is there a way to extract more value from their current co-existence? Those are two questions answered by a warehouse automation expert in this blog post.
How much memory do you really need to keep your mobile device from crashing? We ask a mobility expert to explain the (semi-simple) math you should do before buying a device that you’ll be using for business purposes.
Marcin Kowalski from Avicon Vision Systems in Poland pulls the veil back on some very cool ways machine vision technology is being used to track ball movements, confirm the quality of a chicken’s life, and more.
Not sure how to accelerate digitalization or meet efficiency standards in your hospital? Find out what one healthcare volunteer suggests after working in National Health Service (NHS) wards for a while and understanding what it really takes to take good care of patients – and take care of all patients that need consultations.
Though meant to reduce theft, locking up products in your stores may be causing losses by deterring impatient shoppers from completing their purchase or complicating inventory management. Consider this instead.
Chris Sullivan, Global Healthcare Lead for Zebra, explains how everything from robots and AI to RFID and machine vision is being used from the point of production to the point of care to improve patient experiences.
These veteran technology industry experts say you probably need barcode, RFID and vision systems to achieve your business objectives. Hear why.
Privacy isn’t born out of traditional cybersecurity tactics. It must be treated as a separate but equal action, according to Dr. Ann Cavoukian, creator of the international “Privacy by Design” framework. Find out what you should be doing differently to protect your customers and reduce your company's liability when handling customer data..
The continued use of handwritten records and manual administration processes in some healthcare settings is hindering the quality of care that even the best physicians and nurses can provide. Let’s talk about how to change that.
There’s no doubt the GUI will remain a staple in our daily life. But will the GUI forever be as we know it today? Find out why one UI/UX designer doesn’t think so.
No matter how much technology enables to run your business more efficiently, people are still the ones responsible for your success (and developing the technology that allows you to work in new, better ways so that success becomes possible). So, it's time to give credit where credit is due - and make sure we're thinking about technology in the context of human impact.
Nurses need to be at patients’ bedsides delivering care today, not at computers trying to figure out who’s available to work tomorrow. This can help.
You may need to change how you think about, choose, and implement technology for your healthcare system to make progress against these your patient care, compliance and telehealth priorities. Here's why.
AI does not start and end with ChatGPT (or whatever other generative AI is creating the most buzz). So, let’s talk about what AI means for your business, including your workers.
