Imagine a customer walking into your store, smartphone in hand. An item they desperately want sits out of stock on the shelf. Within seconds, they locate that exact product on a competitor’s app, and with a few taps, the sale vanishes completely.
As leaders in the manufacturing industry, we constantly navigate a landscape of disruption. From volatile supply chains and fluctuating market demands to persistent labor shortages, the pressure to perform is immense. Many of us have turned to digital transformation as the answer, and rightly so.
When we work together with our partners, colleagues, and technology experts, we feel a powerful sense of community and shared purpose.
The idea of a fully autonomous warehouse - a "dark facility" running on its own - is an inspiring vision for the logistics industry. However, the path to achieving it is filled with immense practical challenges.
April 2026 marks 10 years of Zebra’s award-winning PartnerConnect programme. The anniversary comes at a pivotal moment for the channel, not least with AI turning more frontline tasks into intelligent operations performed and overseen by an increasingly informed and connected frontline workforce.
Bringing together thousands of the brightest minds in our industry at our Channel Partner Summit sparks incredible collaboration and reinforces a fundamental truth about our business: technology alone does not solve challenges, people do.
AI-driven frontline operations will require companies to develop new capabilities that augment their current approach. Previously we explored how Asset Visibility delivers a complete, real-time view of the entire frontline environment, critical to provide AI models with knowledge of the current situation.
Across the transportation and logistics industry, AI continues its transformation from a future concept to a daily reality. In the back office, leaders successfully leverage AI and intelligent software solutions to refine demand forecasting and optimise asset visibility.
In today's fast-paced digital economy, the frontline of business pulses with activity.
In the next edition of our Winning Together blog series, I want to talk about how one of the best parts of my role as CMO of Zebra is the opportunity to talk with our customers and partners. The early part of the year is a great time to gather with them in person at trade shows like NRF and our Channel Partner Summits.
Each January, the tech world converges on Las Vegas for the Consumer Electronics Show (CES), offering a preview of the future. We see smarter homes, next-generation gadgets, and brilliant displays.
Cybersecurity discussions usually focus on server racks and cloud infrastructure. Executive teams spend millions fortifying data centers against external intrusions. Yet, logistics risk profiles expand dramatically at the physical point of parcel delivery.
For logistics and postal leaders, the last mile has become the most critical and complex part of the entire supply chain. The pressure to improve its efficiency is immense, driven by the relentless growth of e-commerce, soaring customer expectations for speed and the high operational cost of failed deliveries.
Retailers today navigate a fiercely competitive environment. Consumers expect, and demand, seamlessly connected shopping experiences, whether they shop online or in-store.
Food and beverage facility leaders face a difficult reality. A significant labor crisis continues to challenge the manufacturing sector, creating immense pressure to hit production forecasts and reduce downtime.
The most critical part of any package’s journey is the final 50 feet. It’s a moment filled with anticipation for the recipient, but also potential anxiety.
The manufacturing landscape across the Asia Pacific region faces a profound operational shift. As organizations digitize their factory floors and supply chains, they encounter a critical intersection of human workforce dynamics and technological advancement.
At the start of each year, CES offers a compelling glimpse into the future of technology. While much of the focus is on the latest consumer innovations, I find the most impactful story of technological evolution unfolds outside the main event.
The familiar barcode, a staple of commerce for over 50 years, triggers the checkout beep we all know. It reliably tells a scanner a product's identity, its Global Trade Item Number (GTIN).
AI commands headlines and captures imaginations, promising a future of unparalleled efficiency. Yet for executives leading operations in retail, manufacturing, and transportation, the practical application of AI often feels distant from the hype.
The Wall Street Journal recently recognized Zebra Technologies as a global Top 10 company for AI Readiness. Earning a spot next to major tech innovators validates our strategic focus on AI for the frontline of business.
As leaders in the manufacturing sector, we stand at a pivotal moment. The pressures of global competition, rising consumer expectations, and supply chain volatility push us to innovate constantly.
Manufacturing and logistics leaders face a complex, shifting landscape. The relentless pace of e-commerce, persistent labor shortages, and rising consumer expectations demand a new approach to operational strategy.
After two decades in the transportation and logistics (T&L) sector, I find its constant motion continues to fascinate me. Our industry serves as the circulatory system for the global economy, and its pulse reflects the pressures and priorities of our time.
Speed gets all the headlines in fulfillment centers. Warehouses and distribution hubs across the globe are facing immense pressure from tighter service-level agreements built on continually rising consumer expectations.
If you attended the National Retail Federation (NRF) Big Show this year, you might have seen a few eye-catching cars navigating the busy streets of New York, wrapped in the iconic Zebra stripes and featuring our name alongside our latest acquisition, Elo.
Modern warehouse operations face constant disruptions. Finding effective solutions for volatile consumer demands and labor challenges requires a strategic approach rather than piecemeal technology adoption.
A striking paradox is unfolding in boardrooms worldwide. Companies are investing heavily in AI, yet a recent Hoover Institution study found over 80% of them report no meaningful productivity impact.
The energy at our recent Channel Partner Summit in Orlando felt palpable. Everywhere you turned, conversations buzzed with the potential of AI.
As business leaders, we constantly look for ways to streamline operations, empower teams, and deliver better results. If you’ve ever wondered how AI could make your frontline team’s workday smoother, more efficient, and maybe even a little less stressful, the Frontline AI Summit offered some exciting answers. Hosted by Zebra Technologies, this event brought together some of the sharpest minds in the industry to talk about how AI is already transforming operations and what’s next.
Warehouses, factories, and other supply chain facilities have become host to some intense competition and big prizes lately. Who would have thought? (Apparently, the people who understand how to modify behavior and started building gamification apps.) Learn more about how gamification works and how it can help motivate your workers.
The way we work is changing, and it’s happening fast. Across industries like manufacturing, retail, and transportation and logistics (T&L), businesses are embracing smarter, faster, and more connected ways of working. Why? Because the world demands it. Customers expect flawless service, employees want meaningful roles, and companies need to stay resilient in the face of constant change. But how do we get there? The answer lies in intelligent operations.
I am drawn to extraordinary people. People that do things above and beyond the call of duty. My friendship group comprises sports champions, business entrepreneurs and adventurers. Intelligent, confident people that excel in a multitude of outlets, and rarely follow the norm. Which is why I felt so at home. I was surrounded by a room full of people I felt in awe of. Not sports heroes or boardroom execs but people that show up every day and make the world a better place. People that deal with the deprived, those with complex health issues - physical and mental. They operate calmly in situations that would fill me with fear. The most unsung of heroes. Community nurses.
Today is an important day for Zebra as the company unveils its brand refresh. While our logo hasn’t changed, our new brand platform, “Better Every Day” represents a strategic evolution and tighter alignment with modern technology trends which recognize the impact that automation and AI are having on frontline workflows.
Picture this: It’s a busy morning in a bustling retail store. Shelves need restocking, customers have questions, and associates juggle tasks to keep operations running smoothly. Meanwhile, in a warehouse across town, workers navigate aisle after aisle to locate products, prepare shipments, and reconcile inventory. At the same time, a driver is frantically trying to find the packages for their delivery in the back of their van to keep up with the delivery schedule.
Hello, everyone! I’m Kassaundra McKnight-Young, Zebra Technologies’ Chief Nursing Informatics Officer (CNIO), and I’m thrilled to introduce Conversations with a CNIO, a podcast dedicated to exploring the intersection of healthcare and technology.
The challenges facing AI today, such as data scarcity and quality concerns, might seem daunting, but they also present an opportunity. By turning to the wealth of data generated on the frontline, businesses can create more intelligent, efficient, and adaptive systems.
In the ever-evolving landscape of intelligent automation and manufacturing, smart cameras have emerged as pivotal tools transforming machine vision technology. With advancements in edge processing and seamless integration capabilities, these devices are redefining the way industries approach efficiency and precision. As manufacturers, logistics operators, and warehouse professionals seek to optimize operations, smart cameras offer a promising solution for intelligent automation. By delivering real-time insights, and automated decision-making capabilities, robust, scalable, and adaptable smart cameras are ideal for a diverse range of industrial applications.
As a communications strategist, I live for a great story. I recently had the distinct pleasure of hearing five incredible ones during a special CRN Women of the Channel podcast.
In part one of the series, I shared my experience attending Zebra’s inaugural RFID Forum in Prague. As we continue our journey through our first-ever RFID Forum, it’s evident that RFID is not just a buzzword but a pivotal technology driving tangible change across industries.
Picture this: David, an employee in a bustling store, notices a customer who looks frustrated as she is searching through the jeans display.
Discover how hospitals are navigating the complex landscape of artificial intelligence in “Are Hospitals Taking a Gamble on AI? Part One” by Lorna Hopkin, Marketing Lead, Healthcare EMEA at Zebra Technologies. Set against the backdrop of the HIMSS 2025 conference in Las Vegas, the article explores the role of AI in healthcare, from streamlining administrative tasks to enhancing clinical practices like radiology and patient predictions. Dive into discussions on AI governance, digital maturity, and the challenges and opportunities AI presents in transforming healthcare efficiency. Stay tuned for part two, which delves deeper into overcoming data and connectivity hurdles.
The world is changing fast, and so is your frontline. Whether you’re in retail, manufacturing, transportation and logistics (T&L), or healthcare, you’ve likely felt the pressure to do more with less.
Explore the transformative role of AI in healthcare in “Are Hospitals Taking a Gamble on AI? Part Two” by Lorna Hopkin, Marketing Lead at Zebra Technologies. Discover how AI is enhancing triage processes, optimizing patient wait times, and supporting healthcare professionals with intuitive tools. This insightful article delves into AI’s ethical considerations, data challenges, and the importance of patient-centered care. Learn why investing in AI isn’t a gamble but a strategic move towards a smarter, more efficient healthcare system. Join the conversation on AI’s potential to revolutionize patient outcomes and healthcare delivery.
How can you ensure that perishable items, such as fresh foods, beverages, and pharmaceuticals, carried in refrigerated “reefer” containers, maintain the correct temperatures throughout their journeys?
Although there’s a growing understanding of how autonomous mobile robots (AMRs) can reduce warehouse travel, we need to be asking a much more important question. How can a real-world operation transform the efficiency of its fulfillment workflows by optimizing both robots and people?
Retail feels different these days, doesn’t it? Shoppers demand more personalized, seamless experiences, while frontline teams juggle growing responsibilities in increasingly complex environments.
Unlock the full potential of AI in your business operations by integrating automated data capture. Discover how tools like RFID tags, barcodes, and environmental sensors can provide AI with the comprehensive data it needs to make smart decisions, spot patterns, and enhance efficiency. Ensure real-time visibility and seamless data access to empower AI-driven insights and streamline your operations. Learn from Andy Zosel’s expert insights in this latest Forbes Technology Council article on leveraging AI and data capture for superior business intelligence.
In the dynamic world of frontline operations, the spotlight has been on optimizing workflows through Asset Visibility, a critical pillar of operational intelligence discussed in my previous blog post.
Discover how AI can streamline your software testing processes while understanding the potential risks it may introduce to your business. Learn the essential steps to ensure trust in your testing results and maintain the software’s performance and objectivity. Optimize your testing strategies with a balanced approach to leveraging AI effectively and safely.
If you’ve ever managed a team on the frontline, whether in a warehouse, a hospital, or a retail store, you know how challenging the work can be.
There's new AI touchscreen SigmaSense that's making it easier for frontline workers to use rugged tablets in the field, in freezing conditions, and when water gets on the screen. Hear how it works and see it in action.
Before a pair of shoes reaches your doorstep, it may pass through up to 30 touchpoints where Zebra products, solutions, or workers using Zebra devices play a critical role in its journey.
A distribution center (DC) operator and a Wi-Fi solution architect explain why it often feels like such a struggle to get wireless system settings just right in warehouses (no matter how much technical investigation and adjustment occurs.)
As the backbone of retail, healthcare, manufacturing, and transportation and logistics (T&L) businesses, frontline workers drive results. Yet, according to Korn Ferry, a new study reveals that more than three-quarters (77%) of these workers believe senior leaders fail to understand their daily challenges.
Should you bring in a partner to help you research, design, or implement business technology? Or should you handle everything in house? Larry Walsh, CEO, Chief Analyst & Founder of Channelnomics, explains exactly how resellers, systems integrators, and service providers can help you most effectively translate concepts of how you want things to work into reality.
While AI is certainly proving helpful with quality control during the electric battery production and electric vehicle assembly processes, AI isn’t the only thing that improves inspection results. Find out what can help automotive suppliers, manufacturers, and integrators even more.
Curious about Zebra's AI practices? Want to confirm we're acting responsibly and making decisions with your best interests in mind? This is how we’re working to build trust in our systems and help protect your interests when using any Zebra technology solutions that leverage AI.
There are many things happening behind the scenes from a security and performance perspective that requires intervention (and likely an upgrade) right now if you're front-line workers are using older Android mobile devices. Find out which Android devices are affected and how their continued use could impact your business.
Security-minded solution architects from Google Cloud and Qualcomm explain how far you’re going to have to go – and the lengths to which they’re going – to help protect your organization’s data.
They say there’s two sides to every story. Well, now there’s at least two viable machine vision solutions to every problem when you invite both seasoned and early career vision system engineers to the table, and that’s making it easier to see the right path forward. These two engineers (from different generations) explain why.
Technology, like medicine, is only effective if the right formula/dose is prescribed and “taken as directed.” Here are the three habits you need to adopt now if you want to avoid the side effects of “wrong” technology decisions and ultimately get relief from the "triple squeeze" choking your business.
Many frontline jobs have become harder to do over the last decade. That’s why we have further accelerated our innovative approach at Zebra since making our largest acquisition 10 years ago. We want to create new ways of working to help make frontline jobs more efficient, impactful, and fulfilling. Learn more about how we're driving advancements that help frontline workers.
AI must fail over and over to succeed. But there are several mistakes you want to avoid making when teaching an AI-driven application how to look for anomalies on a product, component, or label using deep learning.
Do you dread the day you have to migrate to a new Android OS? Are you delaying the move to Android 14 because you fear it will be too much work? According to one solution architect, doing these things should help reduce your anxiety. They may even prompt you to get excited about migrating applications to A14 (or whichever OS is next for you) rather than dreading or delaying it and paying the price.
If you use direct story delivery to get your goods on retailers' shelves, and you're trying to get more SKUs to more stores more frequently, then you'll probably need to enlist the help of more drivers and merchandisers. That's why you may need to rethink how you plan, coordinate, and execute DSD, according to one supply chain expert.
Hear how T&L companies, utilities, government agencies, and other service providers are using the tablets currently installed as ELDs to inject more automation and intelligence onboard their fleet vehicles. Our guest, Michael Inglima from Ram Mounts, explains how these mobile devices are working with AI software, cameras, RFID and more to assist workers in and out of the cab as well as those coordinating goods transport and service call response.
Bob Bova, President and CEO of AccuspeechMobile, sits down with Andre Luecht, Global Strategy Lead for Transport, Logistics, and Warehouse at Zebra, to provide his honest take on why you may be struggling with your voice technology.
Though AI can work more quickly than people can in some cases, it still takes its cues from us. That's why you always need to keep a human in the loop. But that’s not the only reason why you shouldn’t let an AI work completely independently. Zebra's Senior Director of AI and Advanced Technologies sits down with the Interim CEO of Humans in the Loop to talk more about why human oversight will always be needed with AI systems and if there’s ever a time an AI system can be left to work autonomously.
The features and functionality of the cameras, sensors, and scanners used across your vision system won’t matter if you don’t have the right software underneath. Software is the glue. So, I'm curious: Did you closely inspect the software needed to run each of those pieces of hardware before buying them? Did you consider how easy (or difficult) it would be to get all the software platforms to work together as part of "one system"? Or have you found the software complicating things since putting those new hardware components in place? No matter your answer, you need to read this post.
Should you be using AI to inform decisions or drive action in the warehouse? If so, where and how? Mark Butler, Global Partner Manager at Zebra, consulted with two experts from Körber Supply Chain to get you all the info you need to make the right decision for your people, processes, and profit targets.
There are many reasons why you should be automating – and incorporating AI into your demand planning. A more accurate and trustworthy “prediction” is just the start. Octavio Hinojosa, Co-Founder and Vice President at Wise Athena, explains the others in this blog post.
It's Deanna's Self's (new) job to steer Zebra’s Global Supply Chain and Repair Operations toward an innovative digital future. More specifically, she will be looking for ways to bridge technology and business in a way that benefits our customers, partners, and employees. But what does that mean in actionable terms? She explains in her latest blog post.
What do you think about on-device AI? Is it all hype or will it prove helpful to frontline workers? Zebra CTO Tom Bianculli sat down with Art Miller from Qualcomm and Rouzbeh Aminpour from Google Cloud in this new podcast episode to break down the benefits of this new approach to AI so you can decide for yourself.
If you used machine vision years ago, you may be hesitant to go there again. But modern AI-based systems are giving many manufacturers and warehouse operators significant competitive advantages. Here’s how.
Responsible AI development, training, testing, and use require ongoing engagement and foundational practices to ensure long-term success and ethical implementation. Here is what you need to do to get started, whether you're an AI model developer, tester, or user.
Two AI experts explain how exactly you can maximize your margins by integrating, adopting, and executing AI-powered solutions.
The food wasted annually – the ~1.3 billion tons of food that ends up in the landfill – contains enough calories to feed approximately three billion people for a year! So, why is even a single person experiencing food insecurity or hunger right now? There is clearly enough food being produced to feed everyone on the planet today and then some. In this blog post, Leo Lowy takes a closer look at the root causes of food waste and loss as well as the technology tools that could be applied right now to stop food waste in its tracks at a global level. Read his recommendations.
If you want to know exactly where your Zebra Android mobile devices are within your facilities, the you'll want to find out how the 802.11mc fine time measurement (FTM) locating feature works. You'll also want to turn it on across your Wi-Fi network and Zebra devices. (There's no extra cost.) Learn more.
If you're planning to use machine vision to assist with quality control or automate other visual inspections, there are some things you need to account for when designing your system. In the latest episode of the Industrial Automation Insider podcast, two engineers from Tri-Phase Automation explain what you should think about when spec'ing out your vision system to avoid headaches later on and make sure you get the results (and return on investment) you want.
You need to know everything there is to know about deep learning OCR, a new AI-based text reading tool, mainly because it’ll tell you what you need to know about so many things – such as your products’ quality and status.
Do you know exactly when, where and why losses are happening within your operations? If not, it will be hard to figure out how to prevent them, fix inventory distortion, and eliminate friction within your operations. So, let’s talk about loss detection.
There is so much that can be done on planes, in airports, and on the tarmac to make the air travel experience so much smoother. Fortunately, it sounds like some very smart tech upgrades are going to be made by airlines to improve the passenger experience amidst competing priorities and regulatory pressures. Find out what will likely be changing soon (and what changes are already starting to land).
If you’re only thinking about which mobile applications you need to develop or download to support workers, they may not be getting what they really need to be effective at their jobs. That's one of the reasons why you need to put more thought into your software decisions. Find out the other reasons why you need to look closer at the software you're running across your operations.
What can different wireless and location technologies really do? What can they not? If you want truth and transparency, read this blog post. It sheds light on some eye-opening facts.
Zebra's Senior Director of AI and Advanced Technologies, Stuart Hubbard, sat down with inspired software engineer Saliha Demir to find out what she has learned – and once misunderstood – about AI. Her early AI experiences are certainly a wake-up call to us all. Listen to this…
Consumers and retail associates who participated in Zebra's 16th Annual Global Shopper Study hope AI will change the retail experience, and top AI engineers think gen AI will change the retail experience. But how? That's what Zebra's EMEA Retail Industry Leader, Mark Thomson, and Zebra's Senior Director of AI and Advanced Applications, Stuart Hubbard, share in this latest blog post, which includes a very candid video chat about where the greatest potential for gen AI is proving to be in retail right now.
A manufacturing veteran agrees, adding that you need to start thinking about IT/OT convergence differently as well. You must create more synergies among people and machines, and that requires a new strategy.
Two AI experts attempt to demystify the science behind AI while explaining why AI may – or may not – be the right technology tool for your business.
Optimizing operations and enhancing customer service can be easy if you’re using the right key performance indicators (KPIs) to assess schedule quality in workforce management software. But how can you be certain you’re using the right KPIs?
How long will humans outnumber the machine workforce? And is there a way to extract more value from their current co-existence? Those are two questions answered by a warehouse automation expert in this blog post.
The more mainstream AI becomes in business, the more important it becomes for developers and engineers to adopt best practices – and for technology buyers and IT managers to understand those practices. So, we asked an AI expert to share the practices he and his team use to bring AI into production, including the use of ML Ops.
Google and Zebra are pulling out all the stops around mobility (and AI and AR) so you and your employees can source the info needed to more confidently do your jobs and secure more wins. Hear what’s unfolding.
With it becoming more challenging than ever to make money in retail, it’s crucial to streamline your store operations in line with the new “Modern Store” framework introduced at NRF.
If you’re wondering, “How is deep learning already at work in the real world (i.e., my world)?” or “How could deep learning help me work in new, more efficient ways?” then you’ve come to the right place. This blog post serves as a primer to deep learning, explaining what it really is, how it works, and how you can make it work for your business for inspections, quality control and more.
Marcin Kowalski from Avicon Vision Systems in Poland pulls the veil back on some very cool ways machine vision technology is being used to track ball movements, confirm the quality of a chicken’s life, and more.
How much memory do you really need to keep your mobile device from crashing? We ask a mobility expert to explain the (semi-simple) math you should do before buying a device that you’ll be using for business purposes.
Yes, it is still possible to forecast effectively in times of uncertainty. This is how.
Find out how OCR Wedge enables you to automatically capture VIN, TIN and license plate data across automotive supply chains, stores and service centers using only a handheld mobile computer.
Chris Sullivan, Global Healthcare Lead for Zebra, explains how everything from robots and AI to RFID and machine vision is being used from the point of production to the point of care to improve patient experiences.