Winning Together: A Pragmatic Guide to AI for Your Frontline Workforce
The energy at our recent Channel Partner Summit in Orlando felt palpable. Everywhere you turned, conversations buzzed with the potential of AI.
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The energy at our recent Channel Partner Summit in Orlando felt palpable. Everywhere you turned, conversations buzzed with the potential of AI.
The air at a FIRST® Robotics competition crackles with a unique energy. You feel a powerful mix of excitement, intense focus, and pure ingenuity.
In today's fast-paced digital economy, the frontline of business pulses with activity.
Cybersecurity discussions usually focus on server racks and cloud infrastructure. Executive teams spend millions fortifying data centers against external intrusions. Yet, logistics risk profiles expand dramatically at the physical point of parcel delivery.
Enterprise operations run on precision, yet a single unreadable barcode label threatens to halt your entire workflow. You rely on printers to keep products moving, but choosing cheap, non-certified supplies often introduces unexpected chaos into your daily processes.
Earlier this year, at our Channel Partner Summit, the buzz of excitement was unmistakable. The conversations with our partners, the lifeblood of our ecosystem, consistently circled back to a significant evolution in our industry.
SAP enterprise systems provide the robust foundation that successful businesses rely on to manage, track, and process complex order, inventory, and industrial workflows. This centralized structure is highly optimized for strategic data management and core business operations.
A significant shift is coming to the European retail landscape. New regulations signal the end of wasteful practices and the beginning of a more transparent, circular economy.
Across the transportation and logistics industry, AI continues its transformation from a future concept to a daily reality. In the back office, leaders successfully leverage AI and intelligent software solutions to refine demand forecasting and optimise asset visibility.
The familiar barcode, a staple of commerce for over 50 years, triggers the checkout beep we all know. It reliably tells a scanner a product's identity, its Global Trade Item Number (GTIN).
AI-driven frontline operations will require companies to develop new capabilities that augment their current approach. Previously we explored how Asset Visibility delivers a complete, real-time view of the entire frontline environment, critical to provide AI models with knowledge of the current situation.
Zebra's Channel Partner Summit provides a vital opportunity to connect with the partners who help us deliver solutions to our customers every day. This year’s conversations centered on Winning Together.
Increasingly, healthcare workers are facing the threat of workplace violence. In fact, studies have shown that healthcare workers are five times more likely to be assaulted than any other profession.
The first half of 2026 has been a period of rapid technological evolution, but our core mission at Zebra remains unchanged: ensuring that every frontline worker is visible, connected, and fully optimized.
After more than two decades in nursing, I witnessed firsthand the constant race against time. Clinicians rush from patient to patient, their days a whirlwind of alerts, calls, and documentation.
The retail landscape continues its rapid evolution, especially across the Asia Pacific region. Today’s shoppers enter stores with high expectations for a digitally enhanced journey.
Legendary ice hockey player Wayne Gretzky famously said, “You miss 100% of the shots you don’t take.” In the highly competitive footwear retail market, this translates to an absolute truth: you miss 100% of the sales you cannot fulfill.
In the next edition of our Winning Together blog series, I want to talk about how one of the best parts of my role as CMO of Zebra is the opportunity to talk with our customers and partners. The early part of the year is a great time to gather with them in person at trade shows like NRF and our Channel Partner Summits.
Retail associates often face overwhelming app fatigue. Disjointed communication tools and isolated point solution applications cause unnecessary friction during their daily shifts.
For logistics and postal leaders, the last mile has become the most critical and complex part of the entire supply chain. The pressure to improve its efficiency is immense, driven by the relentless growth of e-commerce, soaring customer expectations for speed and the high operational cost of failed deliveries.
In my conversations with customers and manufacturing leaders across Vietnam, there is a palpable energy right now. As global supply chains diversify, our local manufacturing sector is experiencing breathtaking growth.
Healthcare professionals today navigate immense pressure. Disconnected systems and administrative burdens often pull their focus from the critical work of patient care.
AI commands headlines and captures imaginations, promising a future of unparalleled efficiency. Yet for executives leading operations in retail, manufacturing, and transportation, the practical application of AI often feels distant from the hype.
Latin America’s fields and farms feed a significant portion of the world. The region produces more than a third of global agricultural exports, from Colombian coffee to Brazilian beef.
At the start of each year, CES offers a compelling glimpse into the future of technology. While much of the focus is on the latest consumer innovations, I find the most impactful story of technological evolution unfolds outside the main event.
The Wall Street Journal recently recognized Zebra Technologies as a global Top 10 company for AI Readiness. Earning a spot next to major tech innovators validates our strategic focus on AI for the frontline of business.
I recently had the privilege of joining a host of industry leaders and innovators at the 40th GS1 Global Healthcare Summit. The energy at the conference felt distinct. In every session and conversation, a shared purpose resonated: to tackle the immense pressures on our healthcare systems not as individual organizations, but as a connected ecosystem.
Manufacturing and logistics leaders face a complex, shifting landscape. The relentless pace of e-commerce, persistent labor shortages, and rising consumer expectations demand a new approach to operational strategy.
If you attended the National Retail Federation (NRF) Big Show this year, you might have seen a few eye-catching cars navigating the busy streets of New York, wrapped in the iconic Zebra stripes and featuring our name alongside our latest acquisition, Elo.
At Zebra Technologies, we believe in the power of collaboration to create a more inclusive world. We have made a commitment to improving accessibility, and we are proud to work with third parties to ensure our hardware and our partner’s software applications
For years, a significant hurdle blocked the path toward truly intelligent, automated operations on the manufacturing floor. In environments prioritizing network integrity, particularly in automotive production, strict policies often ban Bluetooth® devices.
Retailers today navigate a fiercely competitive environment. Consumers expect, and demand, seamlessly connected shopping experiences, whether they shop online or in-store.
Inside a bustling food and beverage facility, the smooth movement of materials dictates the pace of production. Any delay in getting raw ingredients to the line or moving finished goods to the warehouse creates a bottleneck.
Product recalls represent a massive threat to food and beverage manufacturers. One industry financial analysis estimates the average direct cost of a single incident at $10 million.
After navigating the energetic cacophony of NRF 2026, one thing is abundantly clear: the retail industry's conversation around AI has pivoted from the theoretical to the practical.
In a dynamic business environment, stability, reliability, and a clear path forward are not just beneficial – they are essential for success. As you navigate your technology investments, we want to reaffirm Zebra's unwavering commitment to being the partner you can trust, both now and in the future.
Working in retail today is more challenging than ever. The pressure on frontline workers has reached unprecedented levels, with 59% of them considering quitting their jobs in the past year alone.
Should you bring in a partner to help you research, design, or implement business technology? Or should you handle everything in house? Larry Walsh, CEO, Chief Analyst & Founder of Channelnomics, explains exactly how resellers, systems integrators, and service providers can help you most effectively translate concepts of how you want things to work into reality.
Before a pair of shoes reaches your doorstep, it may pass through up to 30 touchpoints where Zebra products, solutions, or workers using Zebra devices play a critical role in its journey.
You need more than the “stakeholders” involved from day one on healthcare modernization porjects because buy-in on new technology toolsand processes starts – but doesn’t end – at the top of your healthcare organization. Found out whose opinion and support matters most so that you can invite the right people to inform your RFID-projects
It was a privilege to welcome back former NFL linebacker, entrepreneur, and philanthropist Brandon Copeland to our latest episode of Chalk Talk.
As Zebra rolls out its refreshed brand, I realize how privileged our role is as Independent Software Vendors in applying this new messaging around mobile devices.
Warehouses, factories, and other supply chain facilities have become host to some intense competition and big prizes lately. Who would have thought? (Apparently, the people who understand how to modify behavior and started building gamification apps.) Learn more about how gamification works and how it can help motivate your workers.
Office Depot, a global leader in office supply retail, tackled operational challenges head-on by adopting Zebra Technologies’ Workcloud Workforce Optimization Suite.
Manufacturers today are under more pressure than ever to operate smarter, faster, and leaner. In fact, a recent study conducted by Zebra Technologies in collaboration with Oxford Economics shows that organizations implementing intelligent operations have seen a 19% boost in employee productivity.
Is friction friend or foe in retail? Most would argue the latter. But, what motivates a retailer to modernize stores more than friction (or the cost of friction)? Not much, right? That's why Rack Room Shoes’ CIO Brian Minnix viewed the four dozen friction points he found in his stores to be a source of opportunity for the retailer. He sits down with Zebra Retail Industry Principal Jim Musco to talk about the approach he took as a technologist, together with store operations team members, to improve the associate and shopper experience. He explains what he did, why he did it, and what he would do differently the next time.
It is with deep sadness and immense gratitude that we remember Edward Donald Barkan, Senior Fellow at Zebra Technologies and a true pioneer in Automatic Identification and Data Capture (AIDC). While we mourn his loss, we celebrate a life defined by innovation, inspiration, and humanity.
I am drawn to extraordinary people. People that do things above and beyond the call of duty. My friendship group comprises sports champions, business entrepreneurs and adventurers. Intelligent, confident people that excel in a multitude of outlets, and rarely follow the norm. Which is why I felt so at home. I was surrounded by a room full of people I felt in awe of. Not sports heroes or boardroom execs but people that show up every day and make the world a better place. People that deal with the deprived, those with complex health issues - physical and mental. They operate calmly in situations that would fill me with fear. The most unsung of heroes. Community nurses.
If you're an SAP customer looking to migrate from SAP ECC to SAP S/4HANA to better support frontline workers and back-office processes, you may be wondering: "Should I choose SAP Extended Warehouse Management (EWM) or Stock Room Management (SRM)?" This post will help you arrive at the right answer for your business.
The way we work is changing, and it’s happening fast. Across industries like manufacturing, retail, and transportation and logistics (T&L), businesses are embracing smarter, faster, and more connected ways of working. Why? Because the world demands it. Customers expect flawless service, employees want meaningful roles, and companies need to stay resilient in the face of constant change. But how do we get there? The answer lies in intelligent operations.
Label printing plays an important role in ensuring operational efficiency, product traceability, and regulatory compliance in industries like manufacturing, transportation & logistics, retail, and healthcare. Whether it's labeling parts on a production line, shipping packages, tagging retail inventory, or identifying medical supplies, the accuracy and consistency of labels directly impact business outcomes and the global supply chain.
Every September, we at Zebra Technologies take time to reflect on what truly drives our success: the extraordinary people and organizations that make up our partner ecosystem. This year, as we mark the fifth anniversary of Partner Appreciation Month, it feels especially meaningful. Five years of celebrating the collaboration, innovation, and trust of the people and partnerships that define Zebra’s success.
I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.
Transportation & logistics (T&L) leaders confront a fast-moving landscape where agility and precision define success. Our study titled, “Impact of Intelligent Operations” which was done in collaboration with Oxford Economics offers fresh insights into how intelligent operations transform this vital industry.
Hello, everyone! I’m Kassaundra McKnight-Young, Zebra Technologies’ Chief Nursing Informatics Officer (CNIO), and I’m thrilled to introduce Conversations with a CNIO, a podcast dedicated to exploring the intersection of healthcare and technology.
In the fast-paced world of frontline operations, where distribution centers race to ship packages, retail stores are crowded with shoppers, and manufacturing plants strain to meet tight schedules, it is increasingly difficult to orchestrate all the simultaneous activities it takes to be successful. Companies are finding that they need to track more information than ever – accurate, real-time information.
The challenges facing AI today, such as data scarcity and quality concerns, might seem daunting, but they also present an opportunity. By turning to the wealth of data generated on the frontline, businesses can create more intelligent, efficient, and adaptive systems.
I am thrilled to share insights into the upcoming Frontline AI Summit, an exclusive, director-level event designed for senior executives across all industry verticals. The summit will showcase AI technology and explore adoption challenges for organizations deploying AI in frontline operations. Attendees will benefit from the diverse perspectives of top executives, each presenting their unique point of view on how AI is transforming their sectors and what it means for the future of frontline work. The Frontline AI Summit is your opportunity to engage with fellow leaders and technology partners, gain actionable strategies, and shape the next chapter of AI-driven success for frontline teams.
Looking to simplify your inventory management processes in secure facilities? Let’s talk about how RFID technology can make things easier and more efficient for you! It’s a given that managing inventory in secure controlled environments can be challenging. But with recent advancements in offline RFID and barcode technology, you can enhance security and efficiency without the hassle of manual methods. Imagine a world where your inventory counts are fast, accurate, and save you precious time. Even in facilities like SCIFs (Sensitive Compartmented Information Facilities) where stringent security protocols govern every aspect of operation to safeguard classified or restricted information. Strict access control measures require personnel to have security clearances for entry and regulate the use of equipment, ensuring that items like cameras, scanners, and computers adhere to rigorous security controls.
It is with a profound sense of loss that we announce the passing of Ed Kaplan, a remarkable visionary, and the beloved co-founder of Zebra Technologies.
Discover how hospitals are navigating the complex landscape of artificial intelligence in “Are Hospitals Taking a Gamble on AI? Part One” by Lorna Hopkin, Marketing Lead, Healthcare EMEA at Zebra Technologies. Set against the backdrop of the HIMSS 2025 conference in Las Vegas, the article explores the role of AI in healthcare, from streamlining administrative tasks to enhancing clinical practices like radiology and patient predictions. Dive into discussions on AI governance, digital maturity, and the challenges and opportunities AI presents in transforming healthcare efficiency. Stay tuned for part two, which delves deeper into overcoming data and connectivity hurdles.
Explore the transformative role of AI in healthcare in “Are Hospitals Taking a Gamble on AI? Part Two” by Lorna Hopkin, Marketing Lead at Zebra Technologies. Discover how AI is enhancing triage processes, optimizing patient wait times, and supporting healthcare professionals with intuitive tools. This insightful article delves into AI’s ethical considerations, data challenges, and the importance of patient-centered care. Learn why investing in AI isn’t a gamble but a strategic move towards a smarter, more efficient healthcare system. Join the conversation on AI’s potential to revolutionize patient outcomes and healthcare delivery.
Over the last couple years, an unfortunate but true joke has circulated around the Zebra offices related to the fact that it was easier to buy an actual, real-life zebra online through your favorite search engine – in no more than three clicks – than it was to use our Zebra Technologies’ website (www.zebra.com) to buy one of our products. The good news: this is no longer the case with our new “How to Buy” experience!
Chuck Bolen explores the critical importance of mobile device security for businesses, drawing a unique analogy to jeans with “holes.” The article highlights the potential risks of cybersecurity breaches, emphasizing that both small and large businesses can suffer lasting consequences. Bolen engages with mobile device security experts Erv Comer and Adam Arruda to discuss whether there’s a definitive approach to mobile security or if it’s more nuanced, based on risk tolerance and vulnerability.
Imagine walking into a store you’ve visited for years, only to find the shelves are empty, the decor outdated, and the staff unsure of how to help. That’s what it feels like when a brand doesn’t keep up with the evolving needs of its customers.
As we mark the last day of National Nurses Week in the U.S., Zebra’s Chief Nursing Information Officer and Healthcare Industry Principal, Kassaundra McKnight-Young offers an inspiring glimpse into the evolving role of technology in healthcare. Transitioning from over 31 years on the frontline, she remains dedicated to enhancing patient care by integrating innovative solutions that empower clinicians. Kassaundra passionately discusses her mission to alleviate the burden on nurses, allowing them to focus more on patient care. She also shares her insights on how healthcare professionals can cultivate skills that drive better outcomes and satisfaction. In addition, Kassaundra provides strategic advice on how to leverage technology effectively, emphasizing the importance of choosing solutions that truly enhance clinical practices and align with broader organizational goals.
Retail has always fascinated me. It’s a dynamic industry that demands constant attention to detail, an ability to adapt, and a focus on solving problems that can threaten both profits and customer trust.
Discover how AI can streamline your software testing processes while understanding the potential risks it may introduce to your business. Learn the essential steps to ensure trust in your testing results and maintain the software’s performance and objectivity. Optimize your testing strategies with a balanced approach to leveraging AI effectively and safely.
There's a lot more to consider than just the temperature rating when choosing a handheld mobile computer or tablet – or even an RFID reader, barcode scanner, printer, or wearable – for use in cold chains (or cold weather). So, Andre Luecht took the time to detail what other factors influence the performance of technology devices, accessories and supplies in different types of cold settings so that you always make the right choice for your operation the first time.
Are you a military service member or veteran? Don’t let your current or past affiliations define who you are or who you want to be. And don’t let your career history define your current self-worth, say these two Marines-turned-Zebras. Find out why they warn you not to attach your military experience to your identity.
When working with an ecosystem of partners on digital transformation or other complex IT/OT projects, it can be advantageous to have one partner who leads the charge. Larry Walsh of Channelnomics explains why in this blog post.
There are so many new technologies being touted for healthcare, and so many new ways of working. Which ones really make a difference? One Zebra deeply embedded in the healthcare community provides her take based on others’ stories she heard at HIMSS '24.
Many frontline jobs have become harder to do over the last decade. That’s why we have further accelerated our innovative approach at Zebra since making our largest acquisition 10 years ago. We want to create new ways of working to help make frontline jobs more efficient, impactful, and fulfilling. Learn more about how we're driving advancements that help frontline workers.
Hear how T&L companies, utilities, government agencies, and other service providers are using the tablets currently installed as ELDs to inject more automation and intelligence onboard their fleet vehicles. Our guest, Michael Inglima from Ram Mounts, explains how these mobile devices are working with AI software, cameras, RFID and more to assist workers in and out of the cab as well as those coordinating goods transport and service call response.
Need to connect your Zebra printers to a new Android mobile device? Or want to know how to initiate a print job from a Zebra Android mobile device? There's an app for that...and it's free! Here’s everything you need to know about how to download and use the new Zebra Print app to print labels, PDFs, images, and more while on the move.
When store shelves are empty, people clearly notice. While that’s a problem, the bigger issue is what people are missing before that empty shelf becomes apparent. Let’s look at that for a minute and talk about what more retailers can be doing behind the scenes to avoid out-of-stocks and solve this hidden crisis.
What does a “good” company culture look like? And does a good culture really influence customers' perception of your company - or purchases from your company - or just employees' perceptions? Zebra's Chief People Officer weighs in.
Bob Bova, President and CEO of AccuspeechMobile, sits down with Andre Luecht, Global Strategy Lead for Transport, Logistics, and Warehouse at Zebra, to provide his honest take on why you may be struggling with your voice technology.
Skilled labor shortages are likely here to stay, and skills aren’t gained overnight. But they won’t remain problematic for your business if you do these three things.
When an ambulance is dispatched to a call, the assumption is that it will be fully stocked with the right equipment and medicines for EMTs to stabilize patients or perform life-saving measures in the field. But with the increased number of calls for service, it’s becoming more difficult for EMTs to maintain proper stock in their ambulances – and that has patient care implications. Why is such a fundamental task so hard to manage? That’s one of the questions we asked two public safety experts. The other question? Is there anything that can be done to reduce the wait times for ambulance services where the calls for service are exceeding EMTs’ capacity? These experts have some thoughts.
Though AI can work more quickly than people can in some cases, it still takes its cues from us. That's why you always need to keep a human in the loop. But that’s not the only reason why you shouldn’t let an AI work completely independently. Zebra's Senior Director of AI and Advanced Technologies sits down with the Interim CEO of Humans in the Loop to talk more about why human oversight will always be needed with AI systems and if there’s ever a time an AI system can be left to work autonomously.
AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking “solutions” you’re struggling with today.) Find out how voice-command automation differs from the other ways your frontline workers are using voice technology today.
Do you dread the day you have to migrate to a new Android OS? Are you delaying the move to Android 14 because you fear it will be too much work? According to one solution architect, doing these things should help reduce your anxiety. They may even prompt you to get excited about migrating applications to A14 (or whichever OS is next for you) rather than dreading or delaying it and paying the price.
In a very candid conversation, tech industry leader Tim Stoddard shares the best way to steer your career and life so that you become who you want rather than who others want you to be.
Two healthcare and pharmaceutical sector experts say resistance to change is causing many organizations to miss out on the benefits of automation and experience preventable disruptions in their operations. Yet, there are many ways you can turn DSCSA requirements into business advantages...if you're open to automating certain parts of your business. Find out how.
Donating blood doesn’t take much time or effort. We’ve done it 10,000+ times in the past 20+ years… in just one city! But 97% of people haven’t donated once...ever. Help us change that.
The features and functionality of the cameras, sensors, and scanners used across your vision system won’t matter if you don’t have the right software underneath. Software is the glue. So, I'm curious: Did you closely inspect the software needed to run each of those pieces of hardware before buying them? Did you consider how easy (or difficult) it would be to get all the software platforms to work together as part of "one system"? Or have you found the software complicating things since putting those new hardware components in place? No matter your answer, you need to read this post.
Zebra's Senior Director of AI and Advanced Technologies, Stuart Hubbard, sat down with inspired software engineer Saliha Demir to find out what she has learned – and once misunderstood – about AI. Her early AI experiences are certainly a wake-up call to us all. Listen to this…
Should you be using AI to inform decisions or drive action in the warehouse? If so, where and how? Mark Butler, Global Partner Manager at Zebra, consulted with two experts from Körber Supply Chain to get you all the info you need to make the right decision for your people, processes, and profit targets.
What are the little things you wish you could change about your current barcode scanners? Do you wish they were physically smaller and easier to install and manage? Easier on the eye? Something else? Well, don't compromise when you're choosing barcode scanners for your business. Why? You don't have to anymore. Read this blog post to learn how the issues you've had with your scanners were recently solved.
Did you know there’s a way to configure your SAP mobile apps so they – and you – can keep working when offline? That's probably good news if you’re losing access to your SAP data and workflows every time your mobile device loses its connection to a Wi-Fi or 4G/5G network connection, you’re going to want to hear this. Read this blog post to learn more.
While AI is certainly proving helpful with quality control during the electric battery production and electric vehicle assembly processes, AI isn’t the only thing that improves inspection results. Find out what can help automotive suppliers, manufacturers, and integrators even more.
What do 3D printing, Nikola Tesla, pharmaceutical production, the future of healthcare, and farming on Mars all have in common? Check out the podcast below to find out!
You may feel like you’re at a deficit right now, but there are three easy ways to combat that feeling. Find out how to approach business (and life) when it seems like you’re overburdened to get that big break.
Talk to POS Qatar — Official Zebra Reseller in Qatar Doha Ar-Rayyan, Qatar · +974 4444 0834 · info@posqatar.com Zebra hardware, software & frontline solutions — sold and supported locally by POS Qatar. Related solutions from
Curious about Zebra's AI practices? Want to confirm we're acting responsibly and making decisions with your best interests in mind? This is how we’re working to build trust in our systems and help protect your interests when using any Zebra technology solutions that leverage AI.
Responsible AI development, training, testing, and use require ongoing engagement and foundational practices to ensure long-term success and ethical implementation. Here is what you need to do to get started, whether you're an AI model developer, tester, or user.
What are you doing to ensure your newer utility workers can keep up with retirees? Are you training them more? Using technology to transfer knowledge? Or just hoping that expertise will be restored with time? Find out which method(s) is going to be best for your next-generation workforce and your business.
Sometimes it takes more than “industry standard” best practices and policies to protect your people. These are the extra efforts that have helped us reach a rarely achieved workplace safety milestone: one million hours worked with zero workplace safety incidents.
Zebra’s inclusive, innovative culture ensures our employees are empowered to bring their whole selves to work every day. Find out how.