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As leaders, we constantly pursue new ways to improve operational efficiency and empower our people. We invest in digital tools to make work simpler and more productive. Yet, when I connect with frontline workers in retail, logistics, and manufacturing, I often witness a disconnect between our intentions and their reality.
The devices that power your frontline are the heart of your operations. Your Zebra scanners, printers, and mobile computers function as the critical link between your physical and digital worlds.
Cybersecurity discussions usually focus on server racks and cloud infrastructure. Executive teams spend millions fortifying data centers against external intrusions. Yet, logistics risk profiles expand dramatically at the physical point of parcel delivery.
The manufacturing landscape across the Asia Pacific region faces a profound operational shift. As organizations digitize their factory floors and supply chains, they encounter a critical intersection of human workforce dynamics and technological advancement.
In today's fast-paced digital economy, the frontline of business pulses with activity.
For years, a significant hurdle blocked the path toward truly intelligent, automated operations on the manufacturing floor. In environments prioritizing network integrity, particularly in automotive production, strict policies often ban Bluetooth® devices.
Retailers today navigate a fiercely competitive environment. Consumers expect, and demand, seamlessly connected shopping experiences, whether they shop online or in-store.
In my years leading technology and product teams, I have witnessed a fundamental shift in how businesses operate. The frontline, once disconnected from the digital core, now stands as the epicenter of value creation.
Increasingly, healthcare workers are facing the threat of workplace violence. In fact, studies have shown that healthcare workers are five times more likely to be assaulted than any other profession.
Every day, your frontline workers navigate a complex world of tasks. They operate vehicles on highways, forklifts in warehouses, and equipment on airport tarmacs. In all these environments, a common, persistent risk exists right in the palm of their hands.
The retail landscape continues its rapid evolution, especially across the Asia Pacific region. Today’s shoppers enter stores with high expectations for a digitally enhanced journey.
A recent story that caught my eye involved a rather audacious theft. Somewhere on a route between Italy and Poland, thieves made off with a truck carrying twelve tons of chocolate bars.
The first half of 2026 has been a period of rapid technological evolution, but our core mission at Zebra remains unchanged: ensuring that every frontline worker is visible, connected, and fully optimized.
The modern retail environment presents a persistent challenge: a gap between what happens at the point of sale and what store associates actually do.
The Wall Street Journal recently recognized Zebra Technologies as a global Top 10 company for AI Readiness. Earning a spot next to major tech innovators validates our strategic focus on AI for the frontline of business.
Inside a bustling food and beverage facility, the smooth movement of materials dictates the pace of production. Any delay in getting raw ingredients to the line or moving finished goods to the warehouse creates a bottleneck.
Zebra's Channel Partner Summit provides a vital opportunity to connect with the partners who help us deliver solutions to our customers every day. This year’s conversations centered on Winning Together.
Retail has always fascinated me. It’s a dynamic industry that demands constant attention to detail, an ability to adapt, and a focus on solving problems that can threaten both profits and customer trust.
Picture this: David, an employee in a bustling store, notices a customer who looks frustrated as she is searching through the jeans display.
Working in retail today is more challenging than ever. The pressure on frontline workers has reached unprecedented levels, with 59% of them considering quitting their jobs in the past year alone.
Retailers today face mounting pressure to evaluate their pricing strategies with precision. Yet, the real challenge lies in identifying which metrics truly reflect success.
In the second episode of Conversations with a CNIO, we tackled one of the most pressing and sensitive issues facing healthcare today: workplace safety and violence. As someone who has spent years navigating hospital floors and collaborating with healthcare leaders, this topic is deeply personal to me. Chad Salahshour, CEO of 911Cellular, one of Zebra’s valued channel partners, joined me to share his insights on how innovative technologies can enhance safety measures in healthcare environments.
Office Depot, a global leader in office supply retail, tackled operational challenges head-on by adopting Zebra Technologies’ Workcloud Workforce Optimization Suite.
I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.
In the dynamic world of frontline operations, the spotlight has been on optimizing workflows through Asset Visibility, a critical pillar of operational intelligence discussed in my previous blog post.
The challenges facing AI today, such as data scarcity and quality concerns, might seem daunting, but they also present an opportunity. By turning to the wealth of data generated on the frontline, businesses can create more intelligent, efficient, and adaptive systems.
In retail, every second counts. Shoppers expect fast, seamless experiences, whether browsing in-store or picking up an online order. At the same time, retailers must juggle the complexities of managing inventory, communicating with teams, and responding to ever-changing customer needs. It’s not easy. But with the right tools, it’s possible to make things easier for everyone.
In the fast-paced world of technological innovation, government contractors find themselves at the forefront of a digital transformation imperative. As these organizations strive to meet strict audit requirements and manage vast inventories of government property, modern RFID technology emerges as a beacon of efficiency and accuracy.
Frontline workers are the backbone of retail operations, yet their challenges often go unnoticed. From juggling demanding schedules to managing inventory discrepancies and navigating volatile pricing environments, the frontline faces significant hurdles daily. We offer solutions designed to address these pain points head-on. Through Workcloud Shift, Workcloud Inventory Visibility, and Workcloud Lifecycle Pricing, we are transforming how frontline workers do their jobs, fostering connected collaboration, and driving operational excellence.
Looking to simplify your inventory management processes in secure facilities? Let’s talk about how RFID technology can make things easier and more efficient for you! It’s a given that managing inventory in secure controlled environments can be challenging. But with recent advancements in offline RFID and barcode technology, you can enhance security and efficiency without the hassle of manual methods. Imagine a world where your inventory counts are fast, accurate, and save you precious time. Even in facilities like SCIFs (Sensitive Compartmented Information Facilities) where stringent security protocols govern every aspect of operation to safeguard classified or restricted information. Strict access control measures require personnel to have security clearances for entry and regulate the use of equipment, ensuring that items like cameras, scanners, and computers adhere to rigorous security controls.
In the ever-evolving landscape of intelligent automation and manufacturing, smart cameras have emerged as pivotal tools transforming machine vision technology. With advancements in edge processing and seamless integration capabilities, these devices are redefining the way industries approach efficiency and precision. As manufacturers, logistics operators, and warehouse professionals seek to optimize operations, smart cameras offer a promising solution for intelligent automation. By delivering real-time insights, and automated decision-making capabilities, robust, scalable, and adaptable smart cameras are ideal for a diverse range of industrial applications.
Chuck Bolen explores the critical importance of mobile device security for businesses, drawing a unique analogy to jeans with “holes.” The article highlights the potential risks of cybersecurity breaches, emphasizing that both small and large businesses can suffer lasting consequences. Bolen engages with mobile device security experts Erv Comer and Adam Arruda to discuss whether there’s a definitive approach to mobile security or if it’s more nuanced, based on risk tolerance and vulnerability.
Retail operations generate vast amounts of data every day. This data, which includes sales transactions, inventory levels, customer interactions, and employee actions, holds the key to understanding and resolving operational issues. However, traditional data analysis methods often fall short, struggling to address the multi-step nature of many retail problems.
Discover how AI can streamline your software testing processes while understanding the potential risks it may introduce to your business. Learn the essential steps to ensure trust in your testing results and maintain the software’s performance and objectivity. Optimize your testing strategies with a balanced approach to leveraging AI effectively and safely.
While buying technology online for your business can be convenient in the short-term, in some situations buying from a sales rep can save you time, budget, and a headache long-term. Here's when you should buy online versus direct from a person.
There are so many new technologies being touted for healthcare, and so many new ways of working. Which ones really make a difference? One Zebra deeply embedded in the healthcare community provides her take based on others’ stories she heard at HIMSS '24.
While AI is certainly proving helpful with quality control during the electric battery production and electric vehicle assembly processes, AI isn’t the only thing that improves inspection results. Find out what can help automotive suppliers, manufacturers, and integrators even more.
It's standard procedure for you to get a wristband when you go to the hospital as it helps healthcare providers confirm your identity and update your patient records. But have you ever stopped to think about how much this technology actually helps you get the care you need? Lorna Hopkin didn't until recently, when a trip to the "birth place" of Zebra wristbands helped her appreciate just how much this technology is protecting her and her family every day. Find out what she learned.
Two healthcare and pharmaceutical sector experts say resistance to change is causing many organizations to miss out on the benefits of automation and experience preventable disruptions in their operations. Yet, there are many ways you can turn DSCSA requirements into business advantages...if you're open to automating certain parts of your business. Find out how.
What are you doing to ensure your newer utility workers can keep up with retirees? Are you training them more? Using technology to transfer knowledge? Or just hoping that expertise will be restored with time? Find out which method(s) is going to be best for your next-generation workforce and your business.
You can’t just bolt on AI and expect things to get better. If you don’t take these steps first, AI use will only add to your care team’s workload, detract from patient care, and multiply your IT spend.
Whether you’re just starting to use 1D barcodes or you thought it was time to move past barcodes, you need to understand the new dimension that 2D barcodes will add to patient care and supply chain management.
AI is changing the future of advanced analytics and anomaly detection in retail. Here’s how.
Security-minded solution architects from Google Cloud and Qualcomm explain how far you’re going to have to go – and the lengths to which they’re going – to help protect your organization’s data.
As sustainability reporting leaps up boardroom agendas, a byproduct of enhanced visibility is uncovering the most secretive malware.
Check out the Design Studio in your Zebra DNA software suite.
Need to connect your Zebra printers to a new Android mobile device? Or want to know how to initiate a print job from a Zebra Android mobile device? There's an app for that...and it's free! Here’s everything you need to know about how to download and use the new Zebra Print app to print labels, PDFs, images, and more while on the move.
What is it about telnet that makes it possible for modern warehouse devices to continue to run it?
Do you dread the day you have to migrate to a new Android OS? Are you delaying the move to Android 14 because you fear it will be too much work? According to one solution architect, doing these things should help reduce your anxiety. They may even prompt you to get excited about migrating applications to A14 (or whichever OS is next for you) rather than dreading or delaying it and paying the price.
Two AI experts explain how exactly you can maximize your margins by integrating, adopting, and executing AI-powered solutions.
The features and functionality of the cameras, sensors, and scanners used across your vision system won’t matter if you don’t have the right software underneath. Software is the glue. So, I'm curious: Did you closely inspect the software needed to run each of those pieces of hardware before buying them? Did you consider how easy (or difficult) it would be to get all the software platforms to work together as part of "one system"? Or have you found the software complicating things since putting those new hardware components in place? No matter your answer, you need to read this post.
If you want to know exactly where your Zebra Android mobile devices are within your facilities, the you'll want to find out how the 802.11mc fine time measurement (FTM) locating feature works. You'll also want to turn it on across your Wi-Fi network and Zebra devices. (There's no extra cost.) Learn more.
Responsible AI development, training, testing, and use require ongoing engagement and foundational practices to ensure long-term success and ethical implementation. Here is what you need to do to get started, whether you're an AI model developer, tester, or user.
The food wasted annually – the ~1.3 billion tons of food that ends up in the landfill – contains enough calories to feed approximately three billion people for a year! So, why is even a single person experiencing food insecurity or hunger right now? There is clearly enough food being produced to feed everyone on the planet today and then some. In this blog post, Leo Lowy takes a closer look at the root causes of food waste and loss as well as the technology tools that could be applied right now to stop food waste in its tracks at a global level. Read his recommendations.
Identity Guardian uses face biometrics and an encrypted barcode to prevent unauthorized users from seeing sensitive business data – and help authorized users access that data faster. Here’s how it works.
Do you know exactly when, where and why losses are happening within your operations? If not, it will be hard to figure out how to prevent them, fix inventory distortion, and eliminate friction within your operations. So, let’s talk about loss detection.
Technology, like medicine, is only effective if the right formula/dose is prescribed and “taken as directed.” Here are the three habits you need to adopt now if you want to avoid the side effects of “wrong” technology decisions and ultimately get relief from the "triple squeeze" choking your business.
Zebra’s inclusive, innovative culture ensures our employees are empowered to bring their whole selves to work every day. Find out how.
There is so much that can be done on planes, in airports, and on the tarmac to make the air travel experience so much smoother. Fortunately, it sounds like some very smart tech upgrades are going to be made by airlines to improve the passenger experience amidst competing priorities and regulatory pressures. Find out what will likely be changing soon (and what changes are already starting to land).
Find out why you must put your workers’ mobile experiences first when modernizing your SAP warehouse. Plus, learn about the seven things you must do to ensure you are addressing your frontline warehouse workers’ needs when making warehouse management system (WMS) and workflow changes.
AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking “solutions” you’re struggling with today.) Find out how voice-command automation differs from the other ways your frontline workers are using voice technology today.
When it comes to technology implementations, there's never benefit in trying to go it alone. You always need to bring in someone who knows the technology tools you want to use. They'll help you get things working perfectly. But should you try to find one partner who can “do it all”? Or is it better to assemble a team of experts to help you manage the IT/OT convergence and achieve your business objectives? Larry Walsh, CEO and Chief Analyst, Channelnomics, helps answer those questions.
I’m often asked this question, along with two more: ‘What training format is best?’ and ‘Do I need to train them on every little change or new feature?’ Here’s my advice (based on some regrets other business leaders have expressed.)
Curious about Zebra's AI practices? Want to confirm we're acting responsibly and making decisions with your best interests in mind? This is how we’re working to build trust in our systems and help protect your interests when using any Zebra technology solutions that leverage AI.
The thinking used to be that a warranty plan was enough to protect business mobile devices, scanners, and printers. Here’s why that thinking has proven to be flawed.
If you’re only thinking about which mobile applications you need to develop or download to support workers, they may not be getting what they really need to be effective at their jobs. That's one of the reasons why you need to put more thought into your software decisions. Find out the other reasons why you need to look closer at the software you're running across your operations.
Would they be able to communicate with first responders, customers, and each other in real time…even when they couldn’t talk?
There are many things happening behind the scenes from a security and performance perspective that requires intervention (and likely an upgrade) right now if you're front-line workers are using older Android mobile devices. Find out which Android devices are affected and how their continued use could impact your business.
Zebra CEO Bill Burns highlights some notable accomplishments of Zebra employees, partners, and customers in his latest blog post about the impact of culture on a company.
You may need to change how you think about, choose, and implement technology for your healthcare system to make progress against these your patient care, compliance and telehealth priorities. Here's why.
From concerts to chili cook-offs, Super Bowls to youth sports tournaments, monster truck shows to motorsport races, there’s a lot that must happen to ensure everything goes off without a hitch. Here’s how Zebra tech helps.
Investment arms of major banks are facing reputational and financial headwinds due to non-compliant communication breaches. Investing in your branch communication technology today can help avoid similar crises. Find out how.
AI does not start and end with ChatGPT (or whatever other generative AI is creating the most buzz). So, let’s talk about what AI means for your business, including your workers.
There are far too many good software tools out there to guide banking associates’ every move and automate decision-making. No one should feel like they are lacking direction or support.
Consumers and retail associates who participated in Zebra's 16th Annual Global Shopper Study hope AI will change the retail experience, and top AI engineers think gen AI will change the retail experience. But how? That's what Zebra's EMEA Retail Industry Leader, Mark Thomson, and Zebra's Senior Director of AI and Advanced Applications, Stuart Hubbard, share in this latest blog post, which includes a very candid video chat about where the greatest potential for gen AI is proving to be in retail right now.
As healthcare providers’ expectations around safety in the workplace rise, the need to help employees feel safe has never been more important. Here is one easy way to do that using their mobile devices.
Executing modern store operations will require more than just a few upgrades at the point of sale. But they will be worth it when they help save sales – and save you money on energy bills. Find out how the Zebra Workstation Connect platform can help you improve, and speed up, all sorts of customer transactions...away from traditional registers.
We’ve added some new functionality to Zebra DNA Cloud as requested so you can more easily manage your workforce mobility solutions, including Workstation Connect.
Optimizing operations and enhancing customer service can be easy if you’re using the right key performance indicators (KPIs) to assess schedule quality in workforce management software. But how can you be certain you’re using the right KPIs?
Let’s talk about why enterprise mobility solutions are better suited than consumer market offerings in retail, hospitality and other business applications based on what we've learned the past two-plus decades.
Did you know that you don’t always need real-time visibility into trailer location to prevent goods losses on the road and labor-related losses in your retail stores, warehouses and distribution centers? Learn more.
It could be a win-win to let employees use personal devices on the clock. However, more businesses are starting to backtrack on BYOD. Why? Hear both sides of the story.
Puneet Shetty, Vice President of Product Management, Celona explains when private 4G/5G/CBRS wireless networks will prove more reliable and cost effective.
Some say now’s the time to take the road less traveled. We say it’s now or never. If you keep doing the same things you’ve always done, especially if you’ve typically avoided AI, you’re going to keep feeling the grind.
The more mainstream AI becomes in business, the more important it becomes for developers and engineers to adopt best practices – and for technology buyers and IT managers to understand those practices. So, we asked an AI expert to share the practices he and his team use to bring AI into production, including the use of ML Ops.
Here are some calculations to run and often overlooked factors to consider before you think that a consumer mobile device is going to be “cheaper" than one purpose-built for business or industrial use cases.
If your employees transition between multiple roles each day, you need to consolidate their “profiles” onto a single device so they can flip between tasks and teams faster. Here’s how.
There’s far more to consider than the “total cost of ownership" when deciding whether to set up a private wireless or Wi-Fi network, and consistency is worth more than anything when it comes to wireless connectivity in the workplace, says one mobility expert.
How much memory do you really need to keep your mobile device from crashing? We ask a mobility expert to explain the (semi-simple) math you should do before buying a device that you’ll be using for business purposes.
In her first interview since becoming Zebra's Chief Supply Chain Officer, Tami Froese talks about her disciplined approach to collaboration, execution and performance measurement – and what supply chain “resiliency” really means.
We are asked a lot of questions about why enterprise mobile devices should be the only type of devices used for business applications when consumer devices are being marketed for business use, too. Technology Solutions Engineering Fellow Bruce Willins attempts to answer them all now.
Allyship may not be as narrowly focused as you might think. Find out what it really means and takes to be an ally.
What questions should you be asking mobile device manufacturers about security in your solicitations? And what are Zebra’s responses to these questions? We ask a mobile security expert to weigh in on both.
Not sure how to accelerate digitalization or meet efficiency standards in your hospital? Find out what one healthcare volunteer suggests after working in National Health Service (NHS) wards for a while and understanding what it really takes to take good care of patients – and take care of all patients that need consultations.
ID checks, citation issuance and incident reporting require data precision. Yet, records systems are rife with typos. That’s why more agencies are taking a second look at OCR technology.
Our experts explain the cost of giving your front-line workers the wrong type of mobile device for barcode scanning applications
Erv Comer is an engineer who has spent the last 35 years focused on security. This is what he wants you to ask (and) know before you buy another mobile computer or tablet, especially if you plan to use it for business purposes.
Learn why (and how) you should migrate from ITS Mobile, SAPConsole and Windows mobile apps to “Mobile Inventory Templates,” and what the process was like for two global companies that have already migrated.
Privacy isn’t born out of traditional cybersecurity tactics. It must be treated as a separate but equal action, according to Dr. Ann Cavoukian, creator of the international “Privacy by Design” framework. Find out what you should be doing differently to protect your customers and reduce your company's liability when handling customer data..
Did you know there are Wi-Fi 6 printers available or that you might need to switch to one? Learn more about how they work and how you can prepare for the transition to Wi-Fi 6 - and Wi-Fi 6 printers.
