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The devices that power your frontline are the heart of your operations. Your Zebra scanners, printers, and mobile computers function as the critical link between your physical and digital worlds.
Picture this: it is the peak of the holiday shopping season. Every register has a long line, associates race to fulfill online orders, and the stockroom buzzes with activity. Suddenly, a handheld scanner in a key department stops working. The frontline associate feels stranded.
The first half of 2026 has been a period of rapid technological evolution, but our core mission at Zebra remains unchanged: ensuring that every frontline worker is visible, connected, and fully optimized.
The modern retail environment presents a persistent challenge: a gap between what happens at the point of sale and what store associates actually do.
The Wall Street Journal recently recognized Zebra Technologies as a global Top 10 company for AI Readiness. Earning a spot next to major tech innovators validates our strategic focus on AI for the frontline of business.
Inside a bustling food and beverage facility, the smooth movement of materials dictates the pace of production. Any delay in getting raw ingredients to the line or moving finished goods to the warehouse creates a bottleneck.
Zebra's Channel Partner Summit provides a vital opportunity to connect with the partners who help us deliver solutions to our customers every day. This year’s conversations centered on Winning Together.
In the fast-paced world of retail, your team relies on a growing arsenal of mobile devices. Handheld computers manage inventory in the aisle, tablets process sales from anywhere on the floor, and wearables keep associates connected and informed.
As leaders, we constantly pursue new ways to improve operational efficiency and empower our people. We invest in digital tools to make work simpler and more productive. Yet, when I connect with frontline workers in retail, logistics, and manufacturing, I often witness a disconnect between our intentions and their reality.
Retail associates often face overwhelming app fatigue. Disjointed communication tools and isolated point solution applications cause unnecessary friction during their daily shifts.
The manufacturing landscape across the Asia Pacific region faces a profound operational shift. As organizations digitize their factory floors and supply chains, they encounter a critical intersection of human workforce dynamics and technological advancement.
Retailers today navigate a fiercely competitive environment. Consumers expect, and demand, seamlessly connected shopping experiences, whether they shop online or in-store.
In my years leading technology and product teams, I have witnessed a fundamental shift in how businesses operate. The frontline, once disconnected from the digital core, now stands as the epicenter of value creation.
The retail landscape continues its rapid evolution, especially across the Asia Pacific region. Today’s shoppers enter stores with high expectations for a digitally enhanced journey.
Retail has always fascinated me. It’s a dynamic industry that demands constant attention to detail, an ability to adapt, and a focus on solving problems that can threaten both profits and customer trust.
Working in retail today is more challenging than ever. The pressure on frontline workers has reached unprecedented levels, with 59% of them considering quitting their jobs in the past year alone.
In the dynamic world of frontline operations, the spotlight has been on optimizing workflows through Asset Visibility, a critical pillar of operational intelligence discussed in my previous blog post.
In retail, every second counts. Shoppers expect fast, seamless experiences, whether browsing in-store or picking up an online order. At the same time, retailers must juggle the complexities of managing inventory, communicating with teams, and responding to ever-changing customer needs. It’s not easy. But with the right tools, it’s possible to make things easier for everyone.
I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.
Frontline workers are the backbone of retail operations, yet their challenges often go unnoticed. From juggling demanding schedules to managing inventory discrepancies and navigating volatile pricing environments, the frontline faces significant hurdles daily. We offer solutions designed to address these pain points head-on. Through Workcloud Shift, Workcloud Inventory Visibility, and Workcloud Lifecycle Pricing, we are transforming how frontline workers do their jobs, fostering connected collaboration, and driving operational excellence.
In the ever-evolving landscape of intelligent automation and manufacturing, smart cameras have emerged as pivotal tools transforming machine vision technology. With advancements in edge processing and seamless integration capabilities, these devices are redefining the way industries approach efficiency and precision. As manufacturers, logistics operators, and warehouse professionals seek to optimize operations, smart cameras offer a promising solution for intelligent automation. By delivering real-time insights, and automated decision-making capabilities, robust, scalable, and adaptable smart cameras are ideal for a diverse range of industrial applications.
Retail operations generate vast amounts of data every day. This data, which includes sales transactions, inventory levels, customer interactions, and employee actions, holds the key to understanding and resolving operational issues. However, traditional data analysis methods often fall short, struggling to address the multi-step nature of many retail problems.
As Zebra rolls out its refreshed brand, I realize how privileged our role is as Independent Software Vendors in applying this new messaging around mobile devices.
In today’s fast-paced industries, ranging from logistics to retail and manufacturing, the need for precision, efficiency, and real-time visibility into assets has become a critical factor for success. Organizations under constant pressure to streamline operations want to cut costs and maintain agility, making it essential to adopt tools that enhance productivity and simplify complex workflows.
There's new AI touchscreen SigmaSense that's making it easier for frontline workers to use rugged tablets in the field, in freezing conditions, and when water gets on the screen. Hear how it works and see it in action.
Want to make the right decisions for your tech project? Ask your tech partner about the mistakes they have made in the past. The ideal partner will possess extensive firsthand experience across a variety of IT implementations, equipping them with the expertise to steer you clear of typical and expensive project pitfalls.
You need more than the “stakeholders” involved from day one on healthcare modernization porjects because buy-in on new technology toolsand processes starts – but doesn’t end – at the top of your healthcare organization. Found out whose opinion and support matters most so that you can invite the right people to inform your RFID-projects
Picture this: David, an employee in a bustling store, notices a customer who looks frustrated as she is searching through the jeans display.
Retailers today face mounting pressure to evaluate their pricing strategies with precision. Yet, the real challenge lies in identifying which metrics truly reflect success.
Office Depot, a global leader in office supply retail, tackled operational challenges head-on by adopting Zebra Technologies’ Workcloud Workforce Optimization Suite.
There are so many new technologies being touted for healthcare, and so many new ways of working. Which ones really make a difference? One Zebra deeply embedded in the healthcare community provides her take based on others’ stories she heard at HIMSS '24.
According to two home health specialists, AI may not be what home health providers really need right now. It all depends on what type of basic mobile technology capabilities they have – and most providers are lacking the basics. Find out what issues home health providers are having with their current technology and how you may be able to easily fix it (so that you can start looking seriously at AI tools).
AI is changing the future of advanced analytics and anomaly detection in retail. Here’s how.
It's standard procedure for you to get a wristband when you go to the hospital as it helps healthcare providers confirm your identity and update your patient records. But have you ever stopped to think about how much this technology actually helps you get the care you need? Lorna Hopkin didn't until recently, when a trip to the "birth place" of Zebra wristbands helped her appreciate just how much this technology is protecting her and her family every day. Find out what she learned.
As sustainability reporting leaps up boardroom agendas, a byproduct of enhanced visibility is uncovering the most secretive malware.
You can’t just bolt on AI and expect things to get better. If you don’t take these steps first, AI use will only add to your care team’s workload, detract from patient care, and multiply your IT spend.
Check out the Design Studio in your Zebra DNA software suite.
Many frontline jobs have become harder to do over the last decade. That’s why we have further accelerated our innovative approach at Zebra since making our largest acquisition 10 years ago. We want to create new ways of working to help make frontline jobs more efficient, impactful, and fulfilling. Learn more about how we're driving advancements that help frontline workers.
What do you think about on-device AI? Is it all hype or will it prove helpful to frontline workers? Zebra CTO Tom Bianculli sat down with Art Miller from Qualcomm and Rouzbeh Aminpour from Google Cloud in this new podcast episode to break down the benefits of this new approach to AI so you can decide for yourself.
Identity Guardian uses face biometrics and an encrypted barcode to prevent unauthorized users from seeing sensitive business data – and help authorized users access that data faster. Here’s how it works.
The food wasted annually – the ~1.3 billion tons of food that ends up in the landfill – contains enough calories to feed approximately three billion people for a year! So, why is even a single person experiencing food insecurity or hunger right now? There is clearly enough food being produced to feed everyone on the planet today and then some. In this blog post, Leo Lowy takes a closer look at the root causes of food waste and loss as well as the technology tools that could be applied right now to stop food waste in its tracks at a global level. Read his recommendations.
Do you know exactly when, where and why losses are happening within your operations? If not, it will be hard to figure out how to prevent them, fix inventory distortion, and eliminate friction within your operations. So, let’s talk about loss detection.
Zebra’s inclusive, innovative culture ensures our employees are empowered to bring their whole selves to work every day. Find out how.
AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking “solutions” you’re struggling with today.) Find out how voice-command automation differs from the other ways your frontline workers are using voice technology today.
Need to connect your Zebra printers to a new Android mobile device? Or want to know how to initiate a print job from a Zebra Android mobile device? There's an app for that...and it's free! Here’s everything you need to know about how to download and use the new Zebra Print app to print labels, PDFs, images, and more while on the move.
When store shelves are empty, people clearly notice. While that’s a problem, the bigger issue is what people are missing before that empty shelf becomes apparent. Let’s look at that for a minute and talk about what more retailers can be doing behind the scenes to avoid out-of-stocks and solve this hidden crisis.
The features and functionality of the cameras, sensors, and scanners used across your vision system won’t matter if you don’t have the right software underneath. Software is the glue. So, I'm curious: Did you closely inspect the software needed to run each of those pieces of hardware before buying them? Did you consider how easy (or difficult) it would be to get all the software platforms to work together as part of "one system"? Or have you found the software complicating things since putting those new hardware components in place? No matter your answer, you need to read this post.
Unlike most clinicians, nurses at Hull University Teaching Hospitals don’t have to worry that patient care will be compromised due to missing equipment or medical supplies shortages. Why? They’ve found an unconventional but effective ‘cure’ using RFID. Hear about the inventory management solution that is helping clinicians focus on patient care.
When an ambulance is dispatched to a call, the assumption is that it will be fully stocked with the right equipment and medicines for EMTs to stabilize patients or perform life-saving measures in the field. But with the increased number of calls for service, it’s becoming more difficult for EMTs to maintain proper stock in their ambulances – and that has patient care implications. Why is such a fundamental task so hard to manage? That’s one of the questions we asked two public safety experts. The other question? Is there anything that can be done to reduce the wait times for ambulance services where the calls for service are exceeding EMTs’ capacity? These experts have some thoughts.
I’m often asked this question, along with two more: ‘What training format is best?’ and ‘Do I need to train them on every little change or new feature?’ Here’s my advice (based on some regrets other business leaders have expressed.)
When it comes to technology implementations, there's never benefit in trying to go it alone. You always need to bring in someone who knows the technology tools you want to use. They'll help you get things working perfectly. But should you try to find one partner who can “do it all”? Or is it better to assemble a team of experts to help you manage the IT/OT convergence and achieve your business objectives? Larry Walsh, CEO and Chief Analyst, Channelnomics, helps answer those questions.
If you’re only thinking about which mobile applications you need to develop or download to support workers, they may not be getting what they really need to be effective at their jobs. That's one of the reasons why you need to put more thought into your software decisions. Find out the other reasons why you need to look closer at the software you're running across your operations.
A new survey indicates that while bank branch employees are eager for more digital tools, they still aren’t getting what they need. So, the question is: Are you ready to bring your bank into the digital age?
Zebra CEO Bill Burns highlights some notable accomplishments of Zebra employees, partners, and customers in his latest blog post about the impact of culture on a company.
Curious how much memory is left on your Zebra Android devices? Want to know which apps (or devices) are using the most cellular data? Make sure you’ve set up the automated reports available to you in VisibilityIQ Foresight for both key performance indicators.
While AI is certainly proving helpful with quality control during the electric battery production and electric vehicle assembly processes, AI isn’t the only thing that improves inspection results. Find out what can help automotive suppliers, manufacturers, and integrators even more.
Would they be able to communicate with first responders, customers, and each other in real time…even when they couldn’t talk?
What are you doing to ensure your newer utility workers can keep up with retirees? Are you training them more? Using technology to transfer knowledge? Or just hoping that expertise will be restored with time? Find out which method(s) is going to be best for your next-generation workforce and your business.
The thinking used to be that a warranty plan was enough to protect business mobile devices, scanners, and printers. Here’s why that thinking has proven to be flawed.
Shoppers expect the same things from retailers they always have, including convenience and quality. But it’s seemingly more difficult for retailers to deliver those things now. Why is that? And what can they do to fix it? Here's one retail strategist's perspective.
Technology, like medicine, is only effective if the right formula/dose is prescribed and “taken as directed.” Here are the three habits you need to adopt now if you want to avoid the side effects of “wrong” technology decisions and ultimately get relief from the "triple squeeze" choking your business.
The continued use of handwritten records and manual administration processes in some healthcare settings is hindering the quality of care that even the best physicians and nurses can provide. Let’s talk about how to change that.
Marcin Kowalski from Avicon Vision Systems in Poland pulls the veil back on some very cool ways machine vision technology is being used to track ball movements, confirm the quality of a chicken’s life, and more.
Three French healthcare professionals explain how technology can be used to better anticipate and manage patients’ care needs, both in the hospital and at home, and reduce adverse events like medication addiction.
No matter how much technology enables to run your business more efficiently, people are still the ones responsible for your success (and developing the technology that allows you to work in new, better ways so that success becomes possible). So, it's time to give credit where credit is due - and make sure we're thinking about technology in the context of human impact.
A consultant for Körber Supply Chain Software says he has seen clients gain anywhere from 10 to 35% productivity improvement as well as an up to 25% improvement in accuracy with voice guidance.
You may need to change how you think about, choose, and implement technology for your healthcare system to make progress against these your patient care, compliance and telehealth priorities. Here's why.
It’s not helping you as a home health provider or your patients if you’re “making do” with manual processes or “finding workarounds” when your tech doesn’t work. So, let’s get you set up correctly.
Did you know that you don’t always need real-time visibility into trailer location to prevent goods losses on the road and labor-related losses in your retail stores, warehouses and distribution centers? Learn more.
Consumers and retail associates who participated in Zebra's 16th Annual Global Shopper Study hope AI will change the retail experience, and top AI engineers think gen AI will change the retail experience. But how? That's what Zebra's EMEA Retail Industry Leader, Mark Thomson, and Zebra's Senior Director of AI and Advanced Applications, Stuart Hubbard, share in this latest blog post, which includes a very candid video chat about where the greatest potential for gen AI is proving to be in retail right now.
Learn how wearable devices that audibly or visually tell workers where to go and what to do when they get there can help them reach full productivity faster.
Google and Zebra are pulling out all the stops around mobility (and AI and AR) so you and your employees can source the info needed to more confidently do your jobs and secure more wins. Hear what’s unfolding.
AI does not start and end with ChatGPT (or whatever other generative AI is creating the most buzz). So, let’s talk about what AI means for your business, including your workers.
Erv Comer is an engineer who has spent the last 35 years focused on security. This is what he wants you to ask (and) know before you buy another mobile computer or tablet, especially if you plan to use it for business purposes.
The RFID tag is not the next evolution of the barcode. It is technology you should treat as complementary to barcodes. Here’s why.
We’ve added some new functionality to Zebra DNA Cloud as requested so you can more easily manage your workforce mobility solutions, including Workstation Connect.
Two AI experts attempt to demystify the science behind AI while explaining why AI may – or may not – be the right technology tool for your business.
Some say now’s the time to take the road less traveled. We say it’s now or never. If you keep doing the same things you’ve always done, especially if you’ve typically avoided AI, you’re going to keep feeling the grind.
If your employees transition between multiple roles each day, you need to consolidate their “profiles” onto a single device so they can flip between tasks and teams faster. Here’s how.
There are far too many good software tools out there to guide banking associates’ every move and automate decision-making. No one should feel like they are lacking direction or support.
We are asked a lot of questions about why enterprise mobile devices should be the only type of devices used for business applications when consumer devices are being marketed for business use, too. Technology Solutions Engineering Fellow Bruce Willins attempts to answer them all now.
Retail, logistics, shipping, and warehouse teams are having to move more cold chain goods every day. So, they will appreciate how the Zebra RS6100 can survive extreme temps and help them maintain a steady tempo in and out of freezers.
Executing modern store operations will require more than just a few upgrades at the point of sale. But they will be worth it when they help save sales – and save you money on energy bills. Find out how the Zebra Workstation Connect platform can help you improve, and speed up, all sorts of customer transactions...away from traditional registers.
Sogegross Group turns to Zebra’s VisibilityIQ™ Foresight to manage fleet of devices. Learn more about the Italian wholesaler's experience.
Optimizing operations and enhancing customer service can be easy if you’re using the right key performance indicators (KPIs) to assess schedule quality in workforce management software. But how can you be certain you’re using the right KPIs?
Find out how this small business quickly turned around its operations - and inventory locationing – to ultimately reduce delivery times by up to 86%.
Here are some calculations to run and often overlooked factors to consider before you think that a consumer mobile device is going to be “cheaper" than one purpose-built for business or industrial use cases.
The newly expanded VisibilityIQ™ Foresight service enables you to monitor the location and health of your deployed Zebra scanners on the same dashboard used to monitor your Zebra mobile computers and printers. Learn more.
Just because you’re getting by with a fixed dimensioning system or a measuring tape today doesn’t mean you’ll be able to sustain your workflow as parcel volumes increase. Here's why you should take a look at mobile dimensioning.
How long will humans outnumber the machine workforce? And is there a way to extract more value from their current co-existence? Those are two questions answered by a warehouse automation expert in this blog post.
Learn why (and how) you should migrate from ITS Mobile, SAPConsole and Windows mobile apps to “Mobile Inventory Templates,” and what the process was like for two global companies that have already migrated.
