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From Hours to Minutes: Solving Retail IT Issues Faster, Together

Picture this: it is the peak of the holiday shopping season. Every register has a long line, associates race to fulfill online orders, and the stockroom buzzes with activity. Suddenly, a handheld scanner in a key department stops working. The frontline associate feels stranded.

Winning Together: Forging a Truly Connected Frontline

Earlier this year, at our Channel Partner Summit, the buzz of excitement was unmistakable. The conversations with our partners, the lifeblood of our ecosystem, consistently circled back to a significant evolution in our industry.

Declutter Your Backroom, Supercharge Your Frontline.

In the fast-paced world of retail, your team relies on a growing arsenal of mobile devices. Handheld computers manage inventory in the aisle, tablets process sales from anywhere on the floor, and wearables keep associates connected and informed.

Track Assets Easily with a Lightweight, All-Touch Handheld RFID Reader

In today’s fast-paced industries, ranging from logistics to retail and manufacturing, the need for precision, efficiency, and real-time visibility into assets has become a critical factor for success. Organizations under constant pressure to streamline operations want to cut costs and maintain agility, making it essential to adopt tools that enhance productivity and simplify complex workflows.

Workplace Safety in Healthcare: A Vital Priority

In the second episode of Conversations with a CNIO, we tackled one of the most pressing and sensitive issues facing healthcare today: workplace safety and violence. As someone who has spent years navigating hospital floors and collaborating with healthcare leaders, this topic is deeply personal to me. Chad Salahshour, CEO of 911Cellular, one of Zebra’s valued channel partners, joined me to share his insights on how innovative technologies can enhance safety measures in healthcare environments.

Why You Should Ask Your Technology Partner about Past Mistakes

Want to make the right decisions for your tech project? Ask your tech partner about the mistakes they have made in the past. The ideal partner will possess extensive firsthand experience across a variety of IT implementations, equipping them with the expertise to steer you clear of typical and expensive project pitfalls.

The Future of Community Nursing

I am drawn to extraordinary people. People that do things above and beyond the call of duty. My friendship group comprises sports champions, business entrepreneurs and adventurers. Intelligent, confident people that excel in a multitude of outlets, and rarely follow the norm. Which is why I felt so at home. I was surrounded by a room full of people I felt in awe of. Not sports heroes or boardroom execs but people that show up every day and make the world a better place. People that deal with the deprived, those with complex health issues - physical and mental. They operate calmly in situations that would fill me with fear. The most unsung of heroes. Community nurses.

Clini-Chat: Do You Have the Right People Informing Your RFID Projects?

You need more than the “stakeholders” involved from day one on healthcare modernization porjects because buy-in on new technology toolsand processes starts – but doesn’t end – at the top of your healthcare organization. Found out whose opinion and support matters most so that you can invite the right people to inform your RFID-projects

Real-Time Visibility and Workforce Connectivity Transform Logistics Operations

Transportation & logistics (T&L) leaders confront a fast-moving landscape where agility and precision define success. Our study titled, “Impact of Intelligent Operations” which was done in collaboration with Oxford Economics offers fresh insights into how intelligent operations transform this vital industry.

How Unified Communication and AI are Changing Retail

I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.

Robotics Can Help 3PLs Reduce Turnover and Attract Talent

Turnover rates for warehouse and storage workers remain significantly higher than in other sectors. According to recent data from the U.S. Bureau of Labor Statistics, annual churn in transportation, warehousing and utilities is currently around 43%.

The New Warehouse Podcast Takes Zebra for a Test Drive

When Kevin Lawton, host of The New Warehouse Podcast, visited the Zebra Robotics demo center in San Jose, we didn’t just demonstrate Zebra Symmetry™ Fulfillment. We put him to work. With just a few minutes of instruction, Kevin went through a complete warehouse workflow, from building a cart at induction to picking items in the warehouse and unloading finished orders at a packout station. “I had minimal — minimal — training on this. So you can see how easy it is,” Lawton said after completing his first day on the job. In addition to giving Kevin an immersive experience, I sat down with him and Cody Upp, Zebra’s head of commercial robotics sales and solutions, to record a full podcast episode. Here are some of the high points from our interview.

Are Hospitals Taking a Gamble on AI? Part Two

Explore the transformative role of AI in healthcare in “Are Hospitals Taking a Gamble on AI? Part Two” by Lorna Hopkin, Marketing Lead at Zebra Technologies. Discover how AI is enhancing triage processes, optimizing patient wait times, and supporting healthcare professionals with intuitive tools. This insightful article delves into AI’s ethical considerations, data challenges, and the importance of patient-centered care. Learn why investing in AI isn’t a gamble but a strategic move towards a smarter, more efficient healthcare system. Join the conversation on AI’s potential to revolutionize patient outcomes and healthcare delivery.

Optimize Every Second of Every Fulfillment Workflow with Up to 30% Fewer Robots

The scarcity of labor resources and high costs of robotics ownership are pushing fulfillment companies to rethink their automation strategies. Zebra addressed these challenges head on in a recent Making the Case report published in collaboration with Modern Materials Handling. This report delves into the top challenges fulfillment operations are dealing with on the robotics front today. It reveals how a collaborative approach to autonomous mobile robots (AMRs) can help you overcome automation hurdles, operate more efficiently, and enhance overall performance and profitability.

How Mobile Devices, Wearables, and Tablets Share a Common Security Thread with Your Favorite Jeans

Chuck Bolen explores the critical importance of mobile device security for businesses, drawing a unique analogy to jeans with “holes.” The article highlights the potential risks of cybersecurity breaches, emphasizing that both small and large businesses can suffer lasting consequences. Bolen engages with mobile device security experts Erv Comer and Adam Arruda to discuss whether there’s a definitive approach to mobile security or if it’s more nuanced, based on risk tolerance and vulnerability.

Celebrating Achievements with Our Global Community

In the fast-paced world of technology, we know that achieving milestones is all about teamwork. Here at Zebra Technologies, we’re fortunate to have a strong culture driven by our employees and incredible customers and partners whose collaboration inspires us to achieve more every day.

SAP Mobile Advisor: How to Choose the Best WMS for SAP S/4HANA

If you're an SAP customer looking to migrate from SAP ECC to SAP S/4HANA to better support frontline workers and back-office processes, you may be wondering: "Should I choose SAP Extended Warehouse Management (EWM) or Stock Room Management (SRM)?" This post will help you arrive at the right answer for your business.

Is Technology the Key to Future Proofing Our Healthcare System?

If you're a healthcare provider or administrator who wants to reduce the shocks and stress felt when the world seems to shatter - or just simply grows bigger - you need to make one simple change today then repeat tomorrow.  Don't wait "for the money to come in" or a policy push to make the changes needed to improve care capacity or quality. The team at Hull University Hospital didn't. It took a pragmatic approach to modernization and has made great progress with Scan4Safety and strategic RFID implementations in a short period of time. So, if you're not sure what to do first (or next), the story and advice shared in this blog post might help you get the answers you need...or at least know the right questions to ask of the right people. 

Are You Putting Enough Thought Into Your Software Decisions?

If you’re only thinking about which mobile applications you need to develop or download to support workers, they may not be getting what they really need to be effective at their jobs. That's one of the reasons why you need to put more thought into your software decisions. Find out the other reasons why you need to look closer at the software you're running across your operations.

You Need to Hear “What’s New” with Voice Technology If You’re Trying to Automate Workflows

AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking “solutions” you’re struggling with today.) Find out how voice-command automation differs from the other ways your frontline workers are using voice technology today.

Out-of-Stocks: A Hidden Crisis in Retail

When store shelves are empty, people clearly notice. While that’s a problem, the bigger issue is what people are missing before that empty shelf becomes apparent. Let’s look at that for a minute and talk about what more retailers can be doing behind the scenes to avoid out-of-stocks and solve this hidden crisis.

Ask the Expert: How Can I Better Respond to Emergency Medical Technicians’ Calls for Help in Europe?

When an ambulance is dispatched to a call, the assumption is that it will be fully stocked with the right equipment and medicines for EMTs to stabilize patients or perform life-saving measures in the field. But with the increased number of calls for service, it’s becoming more difficult for EMTs to maintain proper stock in their ambulances – and that has patient care implications. Why is such a fundamental task so hard to manage? That’s one of the questions we asked two public safety experts. The other question? Is there anything that can be done to reduce the wait times for ambulance services where the calls for service are exceeding EMTs’ capacity? These experts have some thoughts.

Why It’s Important to Bring in a Partner for Technology Implementations

When it comes to technology implementations, there's never benefit in trying to go it alone. You always need to bring in someone who knows the technology tools you want to use. They'll help you get things working perfectly. But should you try to find one partner who can “do it all”? Or is it better to assemble a team of experts to help you manage the IT/OT convergence and achieve your business objectives? Larry Walsh, CEO and Chief Analyst, Channelnomics, helps answer those questions.

Why Is Shopper Satisfaction with Retailers Declining?

Shoppers expect the same things from retailers they always have, including convenience and quality. But it’s seemingly more difficult for retailers to deliver those things now. Why is that? And what can they do to fix it? Here's one retail strategist's perspective.

Could AI Help Home Health Providers Right Now? | Zebra Podcast

According to two home health specialists, AI may not be what home health providers really need right now. It all depends on what type of basic mobile technology capabilities they have – and most providers are lacking the basics. Find out what issues home health providers are having with their current technology and how you may be able to easily fix it (so that you can start looking seriously at AI tools).

Do You Know How Much the Humble Patient Wristband Protects You?

It's standard procedure for you to get a wristband when you go to the hospital as it helps healthcare providers confirm your identity and update your patient records. But have you ever stopped to think about how much this technology actually helps you get the care you need? Lorna Hopkin didn't until recently, when a trip to the "birth place" of Zebra wristbands helped her appreciate just how much this technology is protecting her and her family every day. Find out what she learned.

How Zebra Technology Solutions Have Impacted Frontline Workers the Past Decade

Many frontline jobs have become harder to do over the last decade. That’s why we have further accelerated our innovative approach at Zebra since making our largest acquisition 10 years ago. We want to create new ways of working to help make frontline jobs more efficient, impactful, and fulfilling. Learn more about how we're driving advancements that help frontline workers.

Is On-Device AI Hype or Helpful? | Zebra Podcast

What do you think about on-device AI? Is it all hype or will it prove helpful to frontline workers? Zebra CTO Tom Bianculli sat down with Art Miller from Qualcomm and Rouzbeh Aminpour from Google Cloud in this new podcast episode to break down the benefits of this new approach to AI so you can decide for yourself.

Should You Really Be Using That Mobile Computer or Tablet in Cold (or Freezing) Warehouse, Yard, and Field Environments?

There's a lot more to consider than just the temperature rating when choosing a handheld mobile computer or tablet – or even an RFID reader, barcode scanner, printer, or wearable – for use in cold chains (or cold weather). So, Andre Luecht took the time to detail what other factors influence the performance of technology devices, accessories and supplies in different types of cold settings so that you always make the right choice for your operation the first time.

How You Can Stop Food Waste and Loss in Your Organization

The food wasted annually – the ~1.3 billion tons of food that ends up in the landfill – contains enough calories to feed approximately three billion people for a year! So, why is even a single person experiencing food insecurity or hunger right now? There is clearly enough food being produced to feed everyone on the planet today and then some. In this blog post, Leo Lowy takes a closer look at the root causes of food waste and loss as well as the technology tools that could be applied right now to stop food waste in its tracks at a global level. Read his recommendations.

Why Your “Loss Prevention” Efforts Aren’t Working

Do you know exactly when, where and why losses are happening within your operations? If not, it will be hard to figure out how to prevent them, fix inventory distortion, and eliminate friction within your operations. So, let’s talk about loss detection.

What People Aren’t Telling You About Voice Technology

Bob Bova, President and CEO of AccuspeechMobile, sits down with Andre Luecht, Global Strategy Lead for Transport, Logistics, and Warehouse at Zebra, to provide his honest take on why you may be struggling with your voice technology.

The Truth About AI in Business

AI does not start and end with ChatGPT (or whatever other generative AI is creating the most buzz). So, let’s talk about what AI means for your business, including your workers.

AI 101: Automating the Mundane

Two AI experts attempt to demystify the science behind AI while explaining why AI may – or may not – be the right technology tool for your business.

A Look at Labor: Are You Giving Too Much Credit to Technology?

No matter how much technology enables to run your business more efficiently, people are still the ones responsible for your success (and developing the technology that allows you to work in new, better ways so that success becomes possible). So, it's time to give credit where credit is due - and make sure we're thinking about technology in the context of human impact.

What is a Mobile Device Really Going to Cost You?

Here are some calculations to run and often overlooked factors to consider before you think that a consumer mobile device is going to be “cheaper" than one purpose-built for business or industrial use cases.

Making This One Change on Retail Store Floors Can Help Save Sales

Executing modern store operations will require more than just a few upgrades at the point of sale. But they will be worth it when they help save sales – and save you money on energy bills. Find out how the Zebra Workstation Connect platform can help you improve, and speed up, all sorts of customer transactions...away from traditional registers.

Shedding Light on the Dark Warehouse

How long will humans outnumber the machine workforce? And is there a way to extract more value from their current co-existence? Those are two questions answered by a warehouse automation expert in this blog post.

Is Generative AI Really Going to Change the Retail Experience as Some Experts Claim?

Consumers and retail associates who participated in Zebra's 16th Annual Global Shopper Study hope AI will change the retail experience, and top AI engineers think gen AI will change the retail experience. But how? That's what Zebra's EMEA Retail Industry Leader, Mark Thomson, and Zebra's Senior Director of AI and Advanced Applications, Stuart Hubbard, share in this latest blog post, which includes a very candid video chat about where the greatest potential for gen AI is proving to be in retail right now.

Why Your Mobile Device Could Soon “Know It All”

Google and Zebra are pulling out all the stops around mobility (and AI and AR) so you and your employees can source the info needed to more confidently do your jobs and secure more wins. Hear what’s unfolding.

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