AI Tools Empower Retail Associates and Reduce Margin Leakage
Retail associates often face overwhelming app fatigue. Disjointed communication tools and isolated point solution applications cause unnecessary friction during their daily shifts.
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Retail associates often face overwhelming app fatigue. Disjointed communication tools and isolated point solution applications cause unnecessary friction during their daily shifts.
The manufacturing landscape across the Asia Pacific region faces a profound operational shift. As organizations digitize their factory floors and supply chains, they encounter a critical intersection of human workforce dynamics and technological advancement.
In my years leading technology and product teams, I have witnessed a fundamental shift in how businesses operate. The frontline, once disconnected from the digital core, now stands as the epicenter of value creation.
The retail landscape continues its rapid evolution, especially across the Asia Pacific region. Today’s shoppers enter stores with high expectations for a digitally enhanced journey.
Picture this: it is the peak of the holiday shopping season. Every register has a long line, associates race to fulfill online orders, and the stockroom buzzes with activity. Suddenly, a handheld scanner in a key department stops working. The frontline associate feels stranded.
In my conversations with customers and manufacturing leaders across Vietnam, there is a palpable energy right now. As global supply chains diversify, our local manufacturing sector is experiencing breathtaking growth.
Earlier this year, at our Channel Partner Summit, the buzz of excitement was unmistakable. The conversations with our partners, the lifeblood of our ecosystem, consistently circled back to a significant evolution in our industry.
Zebra's Channel Partner Summit provides a vital opportunity to connect with the partners who help us deliver solutions to our customers every day. This year’s conversations centered on Winning Together.
In the fast-paced world of retail, your team relies on a growing arsenal of mobile devices. Handheld computers manage inventory in the aisle, tablets process sales from anywhere on the floor, and wearables keep associates connected and informed.
As Zebra rolls out its refreshed brand, I realize how privileged our role is as Independent Software Vendors in applying this new messaging around mobile devices.
In today’s fast-paced industries, ranging from logistics to retail and manufacturing, the need for precision, efficiency, and real-time visibility into assets has become a critical factor for success. Organizations under constant pressure to streamline operations want to cut costs and maintain agility, making it essential to adopt tools that enhance productivity and simplify complex workflows.
Working in retail today is more challenging than ever. The pressure on frontline workers has reached unprecedented levels, with 59% of them considering quitting their jobs in the past year alone.
In the dynamic world of frontline operations, the spotlight has been on optimizing workflows through Asset Visibility, a critical pillar of operational intelligence discussed in my previous blog post.
There's new AI touchscreen SigmaSense that's making it easier for frontline workers to use rugged tablets in the field, in freezing conditions, and when water gets on the screen. Hear how it works and see it in action.
In the second episode of Conversations with a CNIO, we tackled one of the most pressing and sensitive issues facing healthcare today: workplace safety and violence. As someone who has spent years navigating hospital floors and collaborating with healthcare leaders, this topic is deeply personal to me. Chad Salahshour, CEO of 911Cellular, one of Zebra’s valued channel partners, joined me to share his insights on how innovative technologies can enhance safety measures in healthcare environments.
Want to make the right decisions for your tech project? Ask your tech partner about the mistakes they have made in the past. The ideal partner will possess extensive firsthand experience across a variety of IT implementations, equipping them with the expertise to steer you clear of typical and expensive project pitfalls.
I am drawn to extraordinary people. People that do things above and beyond the call of duty. My friendship group comprises sports champions, business entrepreneurs and adventurers. Intelligent, confident people that excel in a multitude of outlets, and rarely follow the norm. Which is why I felt so at home. I was surrounded by a room full of people I felt in awe of. Not sports heroes or boardroom execs but people that show up every day and make the world a better place. People that deal with the deprived, those with complex health issues - physical and mental. They operate calmly in situations that would fill me with fear. The most unsung of heroes. Community nurses.
You need more than the “stakeholders” involved from day one on healthcare modernization porjects because buy-in on new technology toolsand processes starts – but doesn’t end – at the top of your healthcare organization. Found out whose opinion and support matters most so that you can invite the right people to inform your RFID-projects
Transportation & logistics (T&L) leaders confront a fast-moving landscape where agility and precision define success. Our study titled, “Impact of Intelligent Operations” which was done in collaboration with Oxford Economics offers fresh insights into how intelligent operations transform this vital industry.
I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.
Turnover rates for warehouse and storage workers remain significantly higher than in other sectors. According to recent data from the U.S. Bureau of Labor Statistics, annual churn in transportation, warehousing and utilities is currently around 43%.
When Kevin Lawton, host of The New Warehouse Podcast, visited the Zebra Robotics demo center in San Jose, we didn’t just demonstrate Zebra Symmetry™ Fulfillment. We put him to work. With just a few minutes of instruction, Kevin went through a complete warehouse workflow, from building a cart at induction to picking items in the warehouse and unloading finished orders at a packout station. “I had minimal — minimal — training on this. So you can see how easy it is,” Lawton said after completing his first day on the job. In addition to giving Kevin an immersive experience, I sat down with him and Cody Upp, Zebra’s head of commercial robotics sales and solutions, to record a full podcast episode. Here are some of the high points from our interview.
Explore the transformative role of AI in healthcare in “Are Hospitals Taking a Gamble on AI? Part Two” by Lorna Hopkin, Marketing Lead at Zebra Technologies. Discover how AI is enhancing triage processes, optimizing patient wait times, and supporting healthcare professionals with intuitive tools. This insightful article delves into AI’s ethical considerations, data challenges, and the importance of patient-centered care. Learn why investing in AI isn’t a gamble but a strategic move towards a smarter, more efficient healthcare system. Join the conversation on AI’s potential to revolutionize patient outcomes and healthcare delivery.
The scarcity of labor resources and high costs of robotics ownership are pushing fulfillment companies to rethink their automation strategies. Zebra addressed these challenges head on in a recent Making the Case report published in collaboration with Modern Materials Handling. This report delves into the top challenges fulfillment operations are dealing with on the robotics front today. It reveals how a collaborative approach to autonomous mobile robots (AMRs) can help you overcome automation hurdles, operate more efficiently, and enhance overall performance and profitability.
Chuck Bolen explores the critical importance of mobile device security for businesses, drawing a unique analogy to jeans with “holes.” The article highlights the potential risks of cybersecurity breaches, emphasizing that both small and large businesses can suffer lasting consequences. Bolen engages with mobile device security experts Erv Comer and Adam Arruda to discuss whether there’s a definitive approach to mobile security or if it’s more nuanced, based on risk tolerance and vulnerability.
A distribution center (DC) operator and a Wi-Fi solution architect explain why it often feels like such a struggle to get wireless system settings just right in warehouses (no matter how much technical investigation and adjustment occurs.)
In the fast-paced world of technology, we know that achieving milestones is all about teamwork. Here at Zebra Technologies, we’re fortunate to have a strong culture driven by our employees and incredible customers and partners whose collaboration inspires us to achieve more every day.
If you're an SAP customer looking to migrate from SAP ECC to SAP S/4HANA to better support frontline workers and back-office processes, you may be wondering: "Should I choose SAP Extended Warehouse Management (EWM) or Stock Room Management (SRM)?" This post will help you arrive at the right answer for your business.
I’m often asked this question, along with two more: ‘What training format is best?’ and ‘Do I need to train them on every little change or new feature?’ Here’s my advice (based on some regrets other business leaders have expressed.)
If you're a healthcare provider or administrator who wants to reduce the shocks and stress felt when the world seems to shatter - or just simply grows bigger - you need to make one simple change today then repeat tomorrow. Don't wait "for the money to come in" or a policy push to make the changes needed to improve care capacity or quality. The team at Hull University Hospital didn't. It took a pragmatic approach to modernization and has made great progress with Scan4Safety and strategic RFID implementations in a short period of time. So, if you're not sure what to do first (or next), the story and advice shared in this blog post might help you get the answers you need...or at least know the right questions to ask of the right people.
If you’re only thinking about which mobile applications you need to develop or download to support workers, they may not be getting what they really need to be effective at their jobs. That's one of the reasons why you need to put more thought into your software decisions. Find out the other reasons why you need to look closer at the software you're running across your operations.
Find out why you must put your workers’ mobile experiences first when modernizing your SAP warehouse. Plus, learn about the seven things you must do to ensure you are addressing your frontline warehouse workers’ needs when making warehouse management system (WMS) and workflow changes.
Unlike most clinicians, nurses at Hull University Teaching Hospitals don’t have to worry that patient care will be compromised due to missing equipment or medical supplies shortages. Why? They’ve found an unconventional but effective ‘cure’ using RFID. Hear about the inventory management solution that is helping clinicians focus on patient care.
AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking “solutions” you’re struggling with today.) Find out how voice-command automation differs from the other ways your frontline workers are using voice technology today.
There are many things happening behind the scenes from a security and performance perspective that requires intervention (and likely an upgrade) right now if you're front-line workers are using older Android mobile devices. Find out which Android devices are affected and how their continued use could impact your business.
When store shelves are empty, people clearly notice. While that’s a problem, the bigger issue is what people are missing before that empty shelf becomes apparent. Let’s look at that for a minute and talk about what more retailers can be doing behind the scenes to avoid out-of-stocks and solve this hidden crisis.
Bluetooth has become ubiquitous over the last 20 years. (30 billion devices using Bluetooth.) But can it really get even more widely deployed (or better) than it is today? Inventor Jaap Haartsen has some interesting thoughts on what may happen in the next 20 years. Check it out.
When an ambulance is dispatched to a call, the assumption is that it will be fully stocked with the right equipment and medicines for EMTs to stabilize patients or perform life-saving measures in the field. But with the increased number of calls for service, it’s becoming more difficult for EMTs to maintain proper stock in their ambulances – and that has patient care implications. Why is such a fundamental task so hard to manage? That’s one of the questions we asked two public safety experts. The other question? Is there anything that can be done to reduce the wait times for ambulance services where the calls for service are exceeding EMTs’ capacity? These experts have some thoughts.
As sustainability reporting leaps up boardroom agendas, a byproduct of enhanced visibility is uncovering the most secretive malware.
When it comes to technology implementations, there's never benefit in trying to go it alone. You always need to bring in someone who knows the technology tools you want to use. They'll help you get things working perfectly. But should you try to find one partner who can “do it all”? Or is it better to assemble a team of experts to help you manage the IT/OT convergence and achieve your business objectives? Larry Walsh, CEO and Chief Analyst, Channelnomics, helps answer those questions.
What is it about telnet that makes it possible for modern warehouse devices to continue to run it?
Would they be able to communicate with first responders, customers, and each other in real time…even when they couldn’t talk?
What are you doing to ensure your newer utility workers can keep up with retirees? Are you training them more? Using technology to transfer knowledge? Or just hoping that expertise will be restored with time? Find out which method(s) is going to be best for your next-generation workforce and your business.
Cleaning up the physical space and processes in your receiving area might feel like a big step, but it’s the best first step given receiving sets the tone for the rest of your warehouse operations. Here are eight things you can do to drive noticeable improvement quite easily.
The thinking used to be that a warranty plan was enough to protect business mobile devices, scanners, and printers. Here’s why that thinking has proven to be flawed.
Shoppers expect the same things from retailers they always have, including convenience and quality. But it’s seemingly more difficult for retailers to deliver those things now. Why is that? And what can they do to fix it? Here's one retail strategist's perspective.
A new survey indicates that while bank branch employees are eager for more digital tools, they still aren’t getting what they need. So, the question is: Are you ready to bring your bank into the digital age?
According to two home health specialists, AI may not be what home health providers really need right now. It all depends on what type of basic mobile technology capabilities they have – and most providers are lacking the basics. Find out what issues home health providers are having with their current technology and how you may be able to easily fix it (so that you can start looking seriously at AI tools).
Curious how much memory is left on your Zebra Android devices? Want to know which apps (or devices) are using the most cellular data? Make sure you’ve set up the automated reports available to you in VisibilityIQ Foresight for both key performance indicators.
It's standard procedure for you to get a wristband when you go to the hospital as it helps healthcare providers confirm your identity and update your patient records. But have you ever stopped to think about how much this technology actually helps you get the care you need? Lorna Hopkin didn't until recently, when a trip to the "birth place" of Zebra wristbands helped her appreciate just how much this technology is protecting her and her family every day. Find out what she learned.