I am thrilled to share insights into the upcoming Frontline AI Summit, an exclusive, director-level event designed for senior executives across all industry verticals. The summit will showcase AI technology and explore adoption challenges for organizations deploying AI in frontline operations. Attendees will benefit from the diverse perspectives of top executives, each presenting their unique point of view on how AI is transforming their sectors and what it means for the future of frontline work. The Frontline AI Summit is your opportunity to engage with fellow leaders and technology partners, gain actionable strategies, and shape the next chapter of AI-driven success for frontline teams.
The challenges facing AI today, such as data scarcity and quality concerns, might seem daunting, but they also present an opportunity. By turning to the wealth of data generated on the frontline, businesses can create more intelligent, efficient, and adaptive systems.
In the fast-paced world of frontline operations, where distribution centers race to ship packages, retail stores are crowded with shoppers, and manufacturing plants strain to meet tight schedules, it is increasingly difficult to orchestrate all the simultaneous activities it takes to be successful. Companies are finding that they need to track more information than ever – accurate, real-time information.
Hello, everyone! I’m Kassaundra McKnight-Young, Zebra Technologies’ Chief Nursing Informatics Officer (CNIO), and I’m thrilled to introduce Conversations with a CNIO, a podcast dedicated to exploring the intersection of healthcare and technology.
Frontline workers are the backbone of retail operations, yet their challenges often go unnoticed. From juggling demanding schedules to managing inventory discrepancies and navigating volatile pricing environments, the frontline faces significant hurdles daily. We offer solutions designed to address these pain points head-on. Through Workcloud Shift, Workcloud Inventory Visibility, and Workcloud Lifecycle Pricing, we are transforming how frontline workers do their jobs, fostering connected collaboration, and driving operational excellence.
I’ve spent over four decades working on technology solutions that support businesses, and I can confidently say there’s never been a more exciting or challenging time to innovate for the frontline. Recently, I joined a webinar with guest speaker Denise Lund, Research Vice President, Worldwide Telecom and Unified Communications at IDC and my Zebra colleague Bethany Wiegand. The discussion centered on the mounting pressures of the retail frontline and how Unified Communication and Collaboration (UC&C) solutions, like Zebra Workcloud Sync, are stepping in to help.
Gartner, Inc., a research and advisory firm, has identified Zebra Technologies as a Sample Vendor in its Hype Cycle for Intralogistics Smart Robots and Drones, 2025 report. We’re proud to be recognized in both the Collaborative Aisle Picking Robots and Autonomous Mobile Robots (Transport) categories for the second year in a row and are making complimentary access to the research available for a limited time.
Picture this: It’s a busy morning in a bustling retail store. Shelves need restocking, customers have questions, and associates juggle tasks to keep operations running smoothly. Meanwhile, in a warehouse across town, workers navigate aisle after aisle to locate products, prepare shipments, and reconcile inventory. At the same time, a driver is frantically trying to find the packages for their delivery in the back of their van to keep up with the delivery schedule.
Transportation & logistics (T&L) leaders confront a fast-moving landscape where agility and precision define success. Our study titled, “Impact of Intelligent Operations” which was done in collaboration with Oxford Economics offers fresh insights into how intelligent operations transform this vital industry.
Amidst rising demands, global competition, and evolving consumer expectations, manufacturing operations must adapt to thrive. The research we recently unveiled with Oxford Economics sheds light on how intelligent operations can unlock transformative efficiencies throughout manufacturing operations.
The study titled, “Impact of Intelligent Operations” quantifies the benefits of workflow optimization and identifies how intelligent automation transforms manufacturing performance. It also reveals a compelling case for adopting intelligent operations to improve quality, reduce costs, and unlock new growth opportunities.
Every September, we at Zebra Technologies take time to reflect on what truly drives our success: the extraordinary people and organizations that make up our partner ecosystem. This year, as we mark the fifth anniversary of Partner Appreciation Month, it feels especially meaningful. Five years of celebrating the collaboration, innovation, and trust of the people and partnerships that define Zebra’s success.
Label printing plays an important role in ensuring operational efficiency, product traceability, and regulatory compliance in industries like manufacturing, transportation & logistics, retail, and healthcare. Whether it's labeling parts on a production line, shipping packages, tagging retail inventory, or identifying medical supplies, the accuracy and consistency of labels directly impact business outcomes and the global supply chain.
I am drawn to extraordinary people. People that do things above and beyond the call of duty. My friendship group comprises sports champions, business entrepreneurs and adventurers. Intelligent, confident people that excel in a multitude of outlets, and rarely follow the norm. Which is why I felt so at home. I was surrounded by a room full of people I felt in awe of. Not sports heroes or boardroom execs but people that show up every day and make the world a better place. People that deal with the deprived, those with complex health issues - physical and mental. They operate calmly in situations that would fill me with fear. The most unsung of heroes. Community nurses.
In today’s fast-paced industries, ranging from logistics to retail and manufacturing, the need for precision, efficiency, and real-time visibility into assets has become a critical factor for success. Organizations under constant pressure to streamline operations want to cut costs and maintain agility, making it essential to adopt tools that enhance productivity and simplify complex workflows.
In the second episode of Conversations with a CNIO, we tackled one of the most pressing and sensitive issues facing healthcare today: workplace safety and violence. As someone who has spent years navigating hospital floors and collaborating with healthcare leaders, this topic is deeply personal to me. Chad Salahshour, CEO of 911Cellular, one of Zebra’s valued channel partners, joined me to share his insights on how innovative technologies can enhance safety measures in healthcare environments.
Although it’s been less than a year since the launch of Zebra Symmetry™ Fulfillment, the impact it’s having on end users is truly exceptional. During a recent livestream on Supply Chain Now, I had the privilege of hearing about those benefits from a customer’s perspective. Bryan Wright, CTO and COO of G10 Fulfillment, shared the real-world challenges that led to his company’s search for automation, and why they ultimately chose to work with Zebra.
The way we work is changing, and it’s happening fast. Across industries like manufacturing, retail, and transportation and logistics (T&L), businesses are embracing smarter, faster, and more connected ways of working. Why? Because the world demands it. Customers expect flawless service, employees want meaningful roles, and companies need to stay resilient in the face of constant change. But how do we get there? The answer lies in intelligent operations.
In retail, every second counts. Shoppers expect fast, seamless experiences, whether browsing in-store or picking up an online order. At the same time, retailers must juggle the complexities of managing inventory, communicating with teams, and responding to ever-changing customer needs. It’s not easy. But with the right tools, it’s possible to make things easier for everyone.
As business leaders, we constantly look for ways to streamline operations, empower teams, and deliver better results. If you’ve ever wondered how AI could make your frontline team’s workday smoother, more efficient, and maybe even a little less stressful, the Frontline AI Summit offered some exciting answers. Hosted by Zebra Technologies, this event brought together some of the sharpest minds in the industry to talk about how AI is already transforming operations and what’s next.
Manufacturers today are under more pressure than ever to operate smarter, faster, and leaner. In fact, a recent study conducted by Zebra Technologies in collaboration with Oxford Economics shows that organizations implementing intelligent operations have seen a 19% boost in employee productivity.
As Zebra rolls out its refreshed brand, I realize how privileged our role is as Independent Software Vendors in applying this new messaging around mobile devices.
It’s a Monday morning, and I am in a busy Accident & Emergency (A&E) facility at my local hospital. A young boy in a school uniform nurses a sore wrist and a workman wearing a high visibility jacket leans back in a wheelchair amidst a sea of injured humans.
As the backbone of retail, healthcare, manufacturing, and transportation and logistics (T&L) businesses, frontline workers drive results. Yet, according to Korn Ferry, a new study reveals that more than three-quarters (77%) of these workers believe senior leaders fail to understand their daily challenges.
Before a pair of shoes reaches your doorstep, it may pass through up to 30 touchpoints where Zebra products, solutions, or workers using Zebra devices play a critical role in its journey.
If you’ve ever managed a team on the frontline, whether in a warehouse, a hospital, or a retail store, you know how challenging the work can be.
It is with deep sadness and immense gratitude that we remember Edward Donald Barkan, Senior Fellow at Zebra Technologies and a true pioneer in Automatic Identification and Data Capture (AIDC). While we mourn his loss, we celebrate a life defined by innovation, inspiration, and humanity.
In the dynamic world of frontline operations, the spotlight has been on optimizing workflows through Asset Visibility, a critical pillar of operational intelligence discussed in my previous blog post.
Retail feels different these days, doesn’t it? Shoppers demand more personalized, seamless experiences, while frontline teams juggle growing responsibilities in increasingly complex environments.
Working in retail today is more challenging than ever. The pressure on frontline workers has reached unprecedented levels, with 59% of them considering quitting their jobs in the past year alone.
Retail has always fascinated me. It’s a dynamic industry that demands constant attention to detail, an ability to adapt, and a focus on solving problems that can threaten both profits and customer trust.
Imagine walking into a store you’ve visited for years, only to find the shelves are empty, the decor outdated, and the staff unsure of how to help. That’s what it feels like when a brand doesn’t keep up with the evolving needs of its customers.
How can you ensure that perishable items, such as fresh foods, beverages, and pharmaceuticals, carried in refrigerated “reefer” containers, maintain the correct temperatures throughout their journeys?
The world is changing fast, and so is your frontline. Whether you’re in retail, manufacturing, transportation and logistics (T&L), or healthcare, you’ve likely felt the pressure to do more with less.
Office Depot, a global leader in office supply retail, tackled operational challenges head-on by adopting Zebra Technologies’ Workcloud Workforce Optimization Suite.
It was a privilege to welcome back former NFL linebacker, entrepreneur, and philanthropist Brandon Copeland to our latest episode of Chalk Talk.
Retailers today face mounting pressure to evaluate their pricing strategies with precision. Yet, the real challenge lies in identifying which metrics truly reflect success.
Picture this: David, an employee in a bustling store, notices a customer who looks frustrated as she is searching through the jeans display.
As a communications strategist, I live for a great story. I recently had the distinct pleasure of hearing five incredible ones during a special CRN Women of the Channel podcast.
Recognition feels good, but it seldom comes from solitary effort. It grows from a shared purpose and collective dedication.
In the fast-paced world of technology, we know that achieving milestones is all about teamwork. Here at Zebra Technologies, we’re fortunate to have a strong culture driven by our employees and incredible customers and partners whose collaboration inspires us to achieve more every day.
If you’ve ever wrestled with outdated workstations, limited connectivity, or technology that feels more like a barrier than a tool, you’re not alone. Across industries, from retail and healthcare to logistics and manufacturing, the need for smarter, more flexible solutions is clear. The ZEC500 Enterprise Computer isn’t just another device. It’s a way to untangle the complexities of modern workflows and create a seamless, efficient experience for businesses, their employees and customers alike.
Today is an important day for Zebra as the company unveils its brand refresh. While our logo hasn’t changed, our new brand platform, “Better Every Day” represents a strategic evolution and tighter alignment with modern technology trends which recognize the impact that automation and AI are having on frontline workflows.
PacSun thought it was struggling to meet e-commerce demand because of poor forecasting. Come to find out, that was only half the story (and issue). Find out what we learned once we started investigating the source of its fulfillment challenges, as it may be a hidden problem in your operations, too.
Technology, like medicine, is only effective if the right formula/dose is prescribed and “taken as directed.” Here are the three habits you need to adopt now if you want to avoid the side effects of “wrong” technology decisions and ultimately get relief from the "triple squeeze" choking your business.
Identity Guardian uses face biometrics and an encrypted barcode to prevent unauthorized users from seeing sensitive business data – and help authorized users access that data faster. Here’s how it works.
Technology has enabled new forms of cultural expression and connectivity on a global scale, profoundly influencing and preserving Black culture. It has also empowered Black creators, including engineers, to elevate their art. Here’s how.
You may feel like you’re at a deficit right now, but there are three easy ways to combat that feeling. Find out how to approach business (and life) when it seems like you’re overburdened to get that big break.
What can different wireless and location technologies really do? What can they not? If you want truth and transparency, read this blog post. It sheds light on some eye-opening facts.
Cleaning up the physical space and processes in your receiving area might feel like a big step, but it’s the best first step given receiving sets the tone for the rest of your warehouse operations. Here are eight things you can do to drive noticeable improvement quite easily.
Curious how much memory is left on your Zebra Android devices? Want to know which apps (or devices) are using the most cellular data? Make sure you’ve set up the automated reports available to you in VisibilityIQ Foresight for both key performance indicators.
You need to know everything there is to know about deep learning OCR, a new AI-based text reading tool, mainly because it’ll tell you what you need to know about so many things – such as your products’ quality and status.
If you want to know exactly where your Zebra Android mobile devices are within your facilities, the you'll want to find out how the 802.11mc fine time measurement (FTM) locating feature works. You'll also want to turn it on across your Wi-Fi network and Zebra devices. (There's no extra cost.) Learn more.
Two AI experts explain how exactly you can maximize your margins by integrating, adopting, and executing AI-powered solutions.
The best part is that many of their suggestions about how to invest in women don’t require money – just effort.
If you used machine vision years ago, you may be hesitant to go there again. But modern AI-based systems are giving many manufacturers and warehouse operators significant competitive advantages. Here’s how.
The faster your store teams can process inbound goods and get ingredients, supplies, and other items put away, the faster they can turn their attention back to revenue-generating activities, like serving guests.
What is it about telnet that makes it possible for modern warehouse devices to continue to run it?
It's Deanna's Self's (new) job to steer Zebra’s Global Supply Chain and Repair Operations toward an innovative digital future. More specifically, she will be looking for ways to bridge technology and business in a way that benefits our customers, partners, and employees. But what does that mean in actionable terms? She explains in her latest blog post.
Check out the Design Studio in your Zebra DNA software suite.
There’s both an art and a science to forecasting, especially when trying to achieve the “right” level of inventory. That’s why you need both people and AIs contributing to your fact-gathering and decision-making. Find out how you can get them to work better together.
As sustainability reporting leaps up boardroom agendas, a byproduct of enhanced visibility is uncovering the most secretive malware.
Whether you’re just starting to use 1D barcodes or you thought it was time to move past barcodes, you need to understand the new dimension that 2D barcodes will add to patient care and supply chain management.
Zebra's Suresh Menon shares four ways AI could make retail better or, perhaps, four ways AI is already making retail better.
A new survey indicates that while bank branch employees are eager for more digital tools, they still aren’t getting what they need. So, the question is: Are you ready to bring your bank into the digital age?
Sometimes it takes more than “industry standard” best practices and policies to protect your people. These are the extra efforts that have helped us reach a rarely achieved workplace safety milestone: one million hours worked with zero workplace safety incidents.
What do 3D printing, Nikola Tesla, pharmaceutical production, the future of healthcare, and farming on Mars all have in common? Check out the podcast below to find out!
The Blogging the Boys analyst also reveals the emotions that Super Bowl LVIII – and Usher’s sweet skating moves – stirred up, along with his reliance on NFL Next Gen Stats to bring you the “story behind the story” each week.
AI is changing the future of advanced analytics and anomaly detection in retail. Here’s how.
We’ve found a way to package many of our products without using plastic…and without compromising their quality in transit. Check this out.
Should you be using AI to inform decisions or drive action in the warehouse? If so, where and how? Mark Butler, Global Partner Manager at Zebra, consulted with two experts from Körber Supply Chain to get you all the info you need to make the right decision for your people, processes, and profit targets.
Brandon Copeland is a career athlete who has not stopped working for a day since he left the NFL. Wait until you hear everything (and we mean everything) this entrepreneur, professor, investor, advisor, coach, and philanthropist has been up to.
Were exactly should RFID, machine vision and other automation technologies be used within the reverse logistics chain? Alex Whiting, founder of MiTEQ, reveals what he’s found to work best.
Two healthcare and pharmaceutical sector experts say resistance to change is causing many organizations to miss out on the benefits of automation and experience preventable disruptions in their operations. Yet, there are many ways you can turn DSCSA requirements into business advantages...if you're open to automating certain parts of your business. Find out how.
Though AI can work more quickly than people can in some cases, it still takes its cues from us. That's why you always need to keep a human in the loop. But that’s not the only reason why you shouldn’t let an AI work completely independently. Zebra's Senior Director of AI and Advanced Technologies sits down with the Interim CEO of Humans in the Loop to talk more about why human oversight will always be needed with AI systems and if there’s ever a time an AI system can be left to work autonomously.
What does a “good” company culture look like? And does a good culture really influence customers' perception of your company - or purchases from your company - or just employees' perceptions? Zebra's Chief People Officer weighs in.
There are so many new technologies being touted for healthcare, and so many new ways of working. Which ones really make a difference? One Zebra deeply embedded in the healthcare community provides her take based on others’ stories she heard at HIMSS '24.
You may be trying to control the wrong thing when it comes to inventory management, and that may be sinking your (manufacturing, warehousing or retail) ship. That’s why you must look for the rocks and remove them rather than smashing into or avoiding them, says one supply chain inventory expert.
If you’re looking for a way to complete airplane cabin inspections and turn around flights faster without compromising passenger or crew safety, check out this new RFID-supported process that’s proving helpful for airlines like AirAsia.
Cammy Shaheen shattered the glass ceiling for women. She also pulled many others through it behind her. Find out how she inspired inclusivity by helping women translate their non-technical skills to technology sector jobs.
As the CEO of a 3PL emphasized in a recent podcast interview, "There's a difference between structuring logistics operations for a customer and with a customer." Listen to the entire conversation with Cathy Langham, CEO of Langham Logistics, to find out what happens if you're not innovating with customers and instead just adding new technology in the hopes of attracting new customers.
If you use direct story delivery to get your goods on retailers' shelves, and you're trying to get more SKUs to more stores more frequently, then you'll probably need to enlist the help of more drivers and merchandisers. That's why you may need to rethink how you plan, coordinate, and execute DSD, according to one supply chain expert.
You need safety stock in your store or warehouse, but you also need to avoid overstocks. So, how can you get the math right when you’re not even sure what figures to put in?
Bluetooth has become ubiquitous over the last 20 years. (30 billion devices using Bluetooth.) But can it really get even more widely deployed (or better) than it is today? Inventor Jaap Haartsen has some interesting thoughts on what may happen in the next 20 years. Check it out.
From multiple substrate applications to automated compliance checks, the team at Cobalt Systems has come up with some interesting techniques to affix and validate labels on almost anything using common technology such as industrial printers and industrial scanners. Hear what they've done (and you can do) to the benefit of manufacturing, warehousing, distribution, and fulfillment operations.
A strong (wireless) connection is often missing in factories, plants, and warehouses. But there’s an easy solution to that, as two wireless technology experts pointed out in my recent discussion with them. Here are their recommendations.
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Yes, shortages can drag down revenue, but excess inventory can drag down your bottom line even more. Here’s why.
AI must fail over and over to succeed. But there are several mistakes you want to avoid making when teaching an AI-driven application how to look for anomalies on a product, component, or label using deep learning.
They say there’s two sides to every story. Well, now there’s at least two viable machine vision solutions to every problem when you invite both seasoned and early career vision system engineers to the table, and that’s making it easier to see the right path forward. These two engineers (from different generations) explain why.
Two venture capitalists from Zebra Ventures share the out-of-the-box thinking that helped them become more strategic (and successful) investors across the supply chain.
The blessing and curse of inventory science is the number of different formulas and models. The blessing is that there is a model and research to support thousands of different nuances. The curse is that this confuses practitioners and companies getting started, leading companies to waste time and money implementing nuanced policies that aren’t better than a simple model. Read this post to find out what makes an inventory formula good (enough.)
The traditional 1D barcode scanner isn’t going to help you see and intervene when losses occur at the point of sale (POS). Nor will it reduce the number of interventions required by retail store associates or restaurant workers. But retail leader Mark Thomson has seen something that will. He explains in his latest blog post.
There are many things happening behind the scenes from a security and performance perspective that requires intervention (and likely an upgrade) right now if you're front-line workers are using older Android mobile devices. Find out which Android devices are affected and how their continued use could impact your business.
The thinking used to be that a warranty plan was enough to protect business mobile devices, scanners, and printers. Here’s why that thinking has proven to be flawed.
What are you doing to ensure your newer utility workers can keep up with retirees? Are you training them more? Using technology to transfer knowledge? Or just hoping that expertise will be restored with time? Find out which method(s) is going to be best for your next-generation workforce and your business.
While AI is certainly proving helpful with quality control during the electric battery production and electric vehicle assembly processes, AI isn’t the only thing that improves inspection results. Find out what can help automotive suppliers, manufacturers, and integrators even more.
Zebra CEO Bill Burns highlights some notable accomplishments of Zebra employees, partners, and customers in his latest blog post about the impact of culture on a company.
There are three things you must do – and one reality you must accept – when managing inventory data…if you want to get your inventory right. Find out what they are by reading this blog post from a supply chain expert.
What are the little things you wish you could change about your current barcode scanners? Do you wish they were physically smaller and easier to install and manage? Easier on the eye? Something else? Well, don't compromise when you're choosing barcode scanners for your business. Why? You don't have to anymore. Read this blog post to learn how the issues you've had with your scanners were recently solved.
When it comes to technology implementations, there's never benefit in trying to go it alone. You always need to bring in someone who knows the technology tools you want to use. They'll help you get things working perfectly. But should you try to find one partner who can “do it all”? Or is it better to assemble a team of experts to help you manage the IT/OT convergence and achieve your business objectives? Larry Walsh, CEO and Chief Analyst, Channelnomics, helps answer those questions.
