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HC20 Mobile Computer


Perfectly Designed for Today’s Healthcare Workers

HC20 Mobile Computer Zebra’s thinnest and lightest healthcare mobile computer improves task efficiency, task accuracy and patient outcomes. It’s built for constant disinfecting. The large 6-in. screen works with gloves. Call for help with one press of the emergency alert button. Power the most graphics-intensive applications. Snap highly detailed photos to document just about anything. Wi-Fi 6 triples the speed of Wi-Fi 5 for dependably fast wireless connections. And it turns into a two-way radio, PBX handset, workstation and more.

Physical Characteristics

 

Dimensions 6.5 in. L x 3.0 in. W x 0.49 in. D
165 mm L x 76.3 mm W x 12.5 m D
Weight HC20: 8.4 oz./239 g
HC50: 8.5 oz./242 g
Display 6.0 inch color Full High Definition+ (1080 x 2160), 450 NITS
Imager Window Corning® Gorilla® Glass
Touch Panel Multi mode capacitive touch with bare or light gloved fingertip input
Backlight LED backlit
Power User removable; rechargeable Li-Ion; 3800mAh/14.63Wh; standard capacity with BT BLE; PowerPrecision for real-time battery metrics; fast charge; true hot swap (HC50)
Expansion Slot Supports up to 2TB MicroSD
Network Connections WLAN, WPAN, USB 3.1 (Bottom Type C) – Super Speed (host and client)
Notifications Audible tone; multi-color LEDs; vibration
Keypad On-screen keypad
Voice and Audio Three microphones with noise cancellation; dual speakers for loudness; Bluetooth wireless headset support; high quality speaker phone; HD Voice, including Superwideband (SWB), Wideband (WB) and Fullband (FB)
Buttons Dual dedicated scan buttons; programmable button for PTT or other use; volume up/down
Safety/Alert Red Alert Button with emergency dialer feature

 

Performance Characteristics

 

CPU Qualcomm® 5430 hex-core, 2.1 GHz
Operating System Upgradeable to Android 16
Memory HC20: 6 GB RAM/64 GB UFS Flash
HC50: 8 GB RAM/128 GB UFS Flash
Security Product supports Secure Boot and Verified Boot

 

User Environment

 

Operating Temperature 14°F to 122°F/-10°C to 50°C
Storage Temperature -40°F to 158°F/-40°C to 70°C
Humidity 5%-95% non-condensing
Drop Specification Multiple 4 ft./1.25 m drops to tile over concrete over operating temperature range per MIL-STD 810H
Tumble Specification 500 tumbles, 1.6 ft./0.5 m
Sealing IP68 and IP65, with battery per applicable IEC sealing specifications
Electrostatic Discharge (ESD) +/- 15 kV air discharge; +/- 8 kV direct discharge;
+/- 8 kV indirect discharge

 

Interactive Sensor Technology (IST)

 

Light Sensor Automatically adjusts display backlight brightness
Magnetometer eCompass automatically detects direction and orientation
Motion Sensor 3-axis accelerometer with MEMS Gyro
Proximity Sensor Automatically detects when the user places the handset against head during a phone call to disable display output and touch input

 

Data Capture

 

Scanning HC20: SE4720 1D/2D Scan Engine with White Illumination / Green Aimer6
Occasional barcode scanning available via camera; barcode decoding software included7
HC50: SE4720 1D/2D Scan Engine with White Illumination / Green Aimer
Camera Rear: 16 MP
HC50 only: Front 5 MP
NFC ISO 14443 Type A and B; Sony FeliCa and ISO 15693 cards8; Card Emulation via Host; Contactless payment support; ECP1.0 and ECP2.0 polling support; Apple VAS certified

 

Voice

 

VOIP Communications Workcloud Communication PTT Express simple push-to-talk calls over Wi-Fi (optional).

Workcloud Communication PTT Pro enables instant push-to-talk calls over Wi-Fi and cellular (optional).

Workcloud Communication Enterprise Voice allows HC20/HC50 devices to double as fully-featured and customizable PBX mobile handsets (optional).

Wireless LAN

 

Radio IEEE 802.11 a/b/g/n/ac/ax/d/h/i/r/k/v/w/mc;
2×2 MU-MIMO; Tri-band (2.4 GHz, 5 GHz, 6 GHz);
Wi-Fi CERTIFIED 6™ (Wi-Fi 6E2); Dual Band Simultaneous; IPv4, IPv6
Data Rates 6 GHz: 802.11ax — 20 MHz, 40 MHz, 80 MHz, 160MHz – up to 2402 Mbps;
5 GHz: 802.11a/n/ac/ax — 20 MHz, 40 MHz, 80 MHz, 160 MHz – up to 2402 Mbps;
2.4 GHz: 802.11b/g/n/ax — 20 MHz – up to 286.8 Mbps
Operating Channels Channel 1-13 (2401-2483 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
Channel 36-165 (5150-5850 MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165
Channel 1-233 (5925-7125 MHz);
Channel Bandwidth: 20, 40, 80, 160 MHzActual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency
Security and Encryption WPA3 Enterprise 192-bit mode, GCMP256 — EAP-TLS; WPA3 Enterprise, AES-CCMP-128 — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP, EAP-PWD;
WPA3 Personal (SAE), AES-CCMP-128;
WPA/WPA2 Enterprise, TKIP and AES-CCMP-128;
WPA/WPA2 Personal (PSK), TKIP and AES-CCMP-128; Enhanced Open (OWE), AES-CCMP-128;
WEP 40 bit and 104 bit
Fast Roam 802.11r Fast BSS Transition; PMK Caching; Cisco CCKM; OKC
Certifications Wi-Fi Alliance Certifications: Wi-Fi CERTIFIED n; Wi-Fi CERTIFIED ac; Wi-Fi CERTIFIED 6 (Wi-Fi 6E); WPA2-Personal; WPA2-Enterprise; WPA3-Personal; WPA3-Enterprise (includes 192-bit mode); Protected Management Frames; Wi-Fi Enhanced Open; WMM (Wi-Fi Multimedia); WMM-Power Save; WMM-Admission Control; Voice-Enterprise; Wi-Fi Direct; Wi-Fi Agile Multiband; Wi-Fi QoS Management; Wi-Fi Optimized Connectivity; Passpoint

 

Wireless PAN

 

Bluetooth
Class 2, Bluetooth v5.2 with BLE beaconing

 

Disinfecting and Cleaning

 

Highly disinfectant ready; Healthcare plastics — supports 30+ wipes and disinfectants. For information on Zebra-approved disinfectants and guidelines on cleaning HC20/HC50 devices, please visit:
https://connect.zebra.com/DeviceDisinfection_us

 

Warranty

 

Subject to terms of Zebra’s hardware warranty statement, the HC20 and HC50 are warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty