HC20 Mobile Computer
Perfectly Designed for Today’s Healthcare Workers
HC20 Mobile Computer Zebra’s thinnest and lightest healthcare mobile computer improves task efficiency, task accuracy and patient outcomes. It’s built for constant disinfecting. The large 6-in. screen works with gloves. Call for help with one press of the emergency alert button. Power the most graphics-intensive applications. Snap highly detailed photos to document just about anything. Wi-Fi 6 triples the speed of Wi-Fi 5 for dependably fast wireless connections. And it turns into a two-way radio, PBX handset, workstation and more.
Physical Characteristics
| Dimensions | 6.5 in. L x 3.0 in. W x 0.49 in. D 165 mm L x 76.3 mm W x 12.5 m D |
| Weight | HC20: 8.4 oz./239 g HC50: 8.5 oz./242 g |
| Display | 6.0 inch color Full High Definition+ (1080 x 2160), 450 NITS |
| Imager Window | Corning® Gorilla® Glass |
| Touch Panel | Multi mode capacitive touch with bare or light gloved fingertip input |
| Backlight | LED backlit |
| Power | User removable; rechargeable Li-Ion; 3800mAh/14.63Wh; standard capacity with BT BLE; PowerPrecision for real-time battery metrics; fast charge; true hot swap (HC50) |
| Expansion Slot | Supports up to 2TB MicroSD |
| Network Connections | WLAN, WPAN, USB 3.1 (Bottom Type C) – Super Speed (host and client) |
| Notifications | Audible tone; multi-color LEDs; vibration |
| Keypad | On-screen keypad |
| Voice and Audio | Three microphones with noise cancellation; dual speakers for loudness; Bluetooth wireless headset support; high quality speaker phone; HD Voice, including Superwideband (SWB), Wideband (WB) and Fullband (FB) |
| Buttons | Dual dedicated scan buttons; programmable button for PTT or other use; volume up/down |
| Safety/Alert | Red Alert Button with emergency dialer feature |
Performance Characteristics
| CPU | Qualcomm® 5430 hex-core, 2.1 GHz |
| Operating System | Upgradeable to Android 16 |
| Memory | HC20: 6 GB RAM/64 GB UFS Flash HC50: 8 GB RAM/128 GB UFS Flash |
| Security | Product supports Secure Boot and Verified Boot |
User Environment
| Operating Temperature | 14°F to 122°F/-10°C to 50°C |
| Storage Temperature | -40°F to 158°F/-40°C to 70°C |
| Humidity | 5%-95% non-condensing |
| Drop Specification | Multiple 4 ft./1.25 m drops to tile over concrete over operating temperature range per MIL-STD 810H |
| Tumble Specification | 500 tumbles, 1.6 ft./0.5 m |
| Sealing | IP68 and IP65, with battery per applicable IEC sealing specifications |
| Electrostatic Discharge (ESD) | +/- 15 kV air discharge; +/- 8 kV direct discharge; +/- 8 kV indirect discharge |
Interactive Sensor Technology (IST)
| Light Sensor | Automatically adjusts display backlight brightness |
| Magnetometer | eCompass automatically detects direction and orientation |
| Motion Sensor | 3-axis accelerometer with MEMS Gyro |
| Proximity Sensor | Automatically detects when the user places the handset against head during a phone call to disable display output and touch input |
Data Capture
| Scanning | HC20: SE4720 1D/2D Scan Engine with White Illumination / Green Aimer6 Occasional barcode scanning available via camera; barcode decoding software included7 HC50: SE4720 1D/2D Scan Engine with White Illumination / Green Aimer |
| Camera | Rear: 16 MP HC50 only: Front 5 MP |
| NFC | ISO 14443 Type A and B; Sony FeliCa and ISO 15693 cards8; Card Emulation via Host; Contactless payment support; ECP1.0 and ECP2.0 polling support; Apple VAS certified |
Voice
| VOIP Communications | Workcloud Communication PTT Express simple push-to-talk calls over Wi-Fi (optional).
Workcloud Communication PTT Pro enables instant push-to-talk calls over Wi-Fi and cellular (optional). Workcloud Communication Enterprise Voice allows HC20/HC50 devices to double as fully-featured and customizable PBX mobile handsets (optional). |
Wireless LAN
| Radio | IEEE 802.11 a/b/g/n/ac/ax/d/h/i/r/k/v/w/mc; 2×2 MU-MIMO; Tri-band (2.4 GHz, 5 GHz, 6 GHz); Wi-Fi CERTIFIED 6™ (Wi-Fi 6E2); Dual Band Simultaneous; IPv4, IPv6 |
| Data Rates | 6 GHz: 802.11ax — 20 MHz, 40 MHz, 80 MHz, 160MHz – up to 2402 Mbps; 5 GHz: 802.11a/n/ac/ax — 20 MHz, 40 MHz, 80 MHz, 160 MHz – up to 2402 Mbps; 2.4 GHz: 802.11b/g/n/ax — 20 MHz – up to 286.8 Mbps |
| Operating Channels | Channel 1-13 (2401-2483 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 Channel 36-165 (5150-5850 MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165 Channel 1-233 (5925-7125 MHz); Channel Bandwidth: 20, 40, 80, 160 MHzActual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency |
| Security and Encryption | WPA3 Enterprise 192-bit mode, GCMP256 — EAP-TLS; WPA3 Enterprise, AES-CCMP-128 — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP, EAP-PWD; WPA3 Personal (SAE), AES-CCMP-128; WPA/WPA2 Enterprise, TKIP and AES-CCMP-128; WPA/WPA2 Personal (PSK), TKIP and AES-CCMP-128; Enhanced Open (OWE), AES-CCMP-128; WEP 40 bit and 104 bit |
| Fast Roam | 802.11r Fast BSS Transition; PMK Caching; Cisco CCKM; OKC |
| Certifications | Wi-Fi Alliance Certifications: Wi-Fi CERTIFIED n; Wi-Fi CERTIFIED ac; Wi-Fi CERTIFIED 6 (Wi-Fi 6E); WPA2-Personal; WPA2-Enterprise; WPA3-Personal; WPA3-Enterprise (includes 192-bit mode); Protected Management Frames; Wi-Fi Enhanced Open; WMM (Wi-Fi Multimedia); WMM-Power Save; WMM-Admission Control; Voice-Enterprise; Wi-Fi Direct; Wi-Fi Agile Multiband; Wi-Fi QoS Management; Wi-Fi Optimized Connectivity; Passpoint |
Wireless PAN
| Bluetooth |
Class 2, Bluetooth v5.2 with BLE beaconing |
Disinfecting and Cleaning
| Highly disinfectant ready; Healthcare plastics — supports 30+ wipes and disinfectants. For information on Zebra-approved disinfectants and guidelines on cleaning HC20/HC50 devices, please visit: https://connect.zebra.com/DeviceDisinfection_us |
Warranty
| Subject to terms of Zebra’s hardware warranty statement, the HC20 and HC50 are warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty |
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