TC21-HC Mobile Computer

Improve Quality of Care With the Ultimate Cost-Effective Healthcare Mobile Computer

The TC21-HC mobile computer provides all the features non-clinical healthcare workers need to deliver higher-quality patient care. Available with Wi-Fi, this cost-effective healthcare device allows you to affordably connect more workers in virtually any setting. With its durable housing built for constant disinfecting, removable battery, and voice solutions, this device delivers dependable around-the-clock operation.

Physical Characteristics

Dimensions 6.14 in. L x 3.11 in. W x .0.54 in. D
156 mm L x 79 mm W x 13.7 mm D
Weight 8.43 oz./239 g
Display 5.0 in. color HD (1280 x 720); LED backlight; Corning® Gorilla® Glass
Imager Window Corning® Gorilla® Glass
Touch Panel Capacitive Touch Panel; multi-touch
Power Removable/serviceable rechargeable Li-Ion
Standard capacity 3400 mAh / 13.09 Wh
Expansion Slot One (1) 128 GB micro SD slot
SIM 1 Nano SIM slot; optional eSIM (TC26-HC only)
Network Connections TC21-HC: WLAN, WPAN, USB 2.0 hi-speed (host and client)
TC26-HC: WWAN, WLAN, WPAN, USB 2.0 hi-speed (host and client)
Notifications Audible tone; multi-color LEDs; vibration
Keypad On-screen keypad
Audio Speaker – 1 Watt
Voice support (Internal speaker/receiver and microphones)
Buttons Scan on each side; volume up/down; power;
push-to-talk (PTT) keys; HC Alert key

Performance Characteristics

CPU Qualcomm SnapdragonTM 660 octa-core, 1.8 GHz or 2.2 GHz (select configurations)
Operating System TC21-HC: Upgradeable to Android 14
TC26-HC: Upgradeable to Android 14
Memory 3 GB RAM/32 GB Flash memory

User Environment

Operating Temp. 14°F to 122°F / -10°C to 50°C
Storage Temp. -22°F to 158°F/-30°C to 70°C
Humidity 5% – 95% non condensing
Drop Spec. 4 ft./1.2 m drops to vinyl tile over concrete per MIL-STD 810G across operating temperature
Tumble Spec. 300 tumbles, 1.6 ft./0.5 m
Sealing IP67
Discharge (ESD)
+/-15 kV air discharge, +/-8 kV direct discharge;
+/-8 kV indirect discharge

Interactive Sensor Technology (IST)

Light Sensor Automatically adjusts display backlight brightness
Motion Sensor 3-axis accelerometer with MEMS Gyro
Proximity Sensor Automatically detects when the user places the handset against head during a phone call to disable display output and touch input

Data Capture

Scanning Optional SE4100 1D/2D imager
Barcode scanning available via camera; barcode decoding software included
Camera Rear camera 13 MP; front camera 5 MP
NFC Integrated; MIFARE, ISO 14443 A&B, FeliCa, ISO 15693 and NFC Forum supported cards; read range up to 50 mm

Wireless WAN Data & Voice Communications

Radio Frequency Band (TC26-HC only) TC26-HC North America
• UMTS: B2/B4/B5
• LTE: B2/B4/B5/B7/B12/B13/B14/B17/B25/B26/ B41/B66
• LTE: Category 6

TC26-HC Rest of World
• GSM: 850/900/1800/1900
• UMTS: B1/B2/B3/B4/B5/B8/B9/B19
• LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B19/B20/B28
• LTE-TDD: B38/B40/B41
• LTE: Category 6

TC26-HC China
• GSM: 850/900/1800
• UMTS: B1/B5/B8
• LTE-FDD: B1/B3/B5/B7/B8
• LTE – TDD: B38/B39/B40/B41
• LTE: Category 6

Voice Communications Optional Push-to-Talk (PTT) Express Mobility DNA software application for instant PTT walkie-talkie style calls inside the four walls.

Optional Workforce Connect Push-to-Talk (PTT) Pro Mobility DNA software application that provides instant PTT walkie-talkie style calls inside and outside the four walls via an easy-to-deploy subscription service.

Optional Workforce Connect Voice allows TC21-HC/TC26-HC devices to double as fully-functional PBX mobile handsets.

GPS (TC26-HC only) GPS with A-GPS: Glonass; BeiDou; Galileo

Wireless LAN

WLAN Radio IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w; Wi-Fi™ certified; IPv4, IPv6
Data Rates 2.4 GHz: 802.11b/g/n — 20MHz, 40MHz — up to 150 Mbps
5 GHz: 802.11a/g/n/ac – 20MHz, 40MHz, 80MHz – up to 433 Mbps
Operating Channels Channel 1-13 (2412-2472 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13

Channel 36-165 (5180-5825 MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165

Channel Bandwidth: 20, 40, 80 MHz

Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency

Security and Encryption WEP (40 or 104 bit); WPA/WPA2 Personal (TKIP, and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP and EAP-PWD; WPA3 Enterprise 192-bit Mode (GCMP-256) — EAP-TLS; Enhanced Open (OWE)
Certifications WFA (802.11n, WPA2-Personal, WPA3-Personal, WPA2-Enterprise, WPA3-Enterprise)
Fast Roam PMKID caching; Cisco CCKM; 802.11r (Over-The-Air); OKC

Wireless PAN

Bluetooth Bluetooth 5.0 BLE Class 2

Environmental Compliance

• RoHS Directive 2011/65/EU; Amendment 2015/863
• REACH SVHC 1907/2006